Facility Supervisor

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Facility Supervisor

Job Profile Title

Supervisor B

Job Description Summary

Reporting to the Building Administrator Senior, the Supervisor will help maintain a high quality of building operations standards, including direct supervision of up to seven custodians at the Museum; maintaining oversight of contractors for projects within the building; obtaining and assessing bids from arranging scheduling for such contractors; as well as preparing orders, stocking supplies, and receiving shipments. The Supervisor will help to preserve and protect the artifact collections housed in the Museum and to ensure a functioning, clean, and safe environment for all visitors, students, faculty, and staff by coordinating repair and maintenance efforts in the Museum; responding to pressing maintenance issues (leaks, elevator issues, spills, etc.); and report status and progress to appropriate Museum departments, including Collections, Visitor Services, Venue Sales and Events, Exhibits, and others. The Supervisor will be responsible for building maintenance issues and supervision of custodial staff during events on their shifts, as well as set up for non-catered events; perform regular walk-throughs of the building to ensure cleanliness and functionality; perform or assist with repairs and maintenance; and develop and maintain a collaborative team environment between the custodial and building operations staff and various Museum departments, clients, and visitors. 

Job Description

Job Responsibilities

• Plan and schedule work orders received daily through the system (espace), complete them whenever possible, and describe the work performed. Furniture and equipment removal or relocation. Miscellaneous repairs such as minor plumbing issues, light bulb replacements, etc.
• Supervision of up to 7 custodial staff.
• Clean and oversee the Museum's outdoor facilities and groundskeeping, as well as maintain the Koi pond.
• Acts as the primary contact for all regional personnel for any building issues (climate control, odors, smoke, spills, damage, emergencies, and repairs).
• Operate company vehicle to pick up time-sensitive maintenance supplies, tools, and repair materials from local vendors. Museum vehicle inspection.
• Process authorized purchases using the university's purchasing card while maintaining accurate expense records, retaining receipts, and ensuring policy compliance.

Qualifications

• High School Grad/GE Degree and 3 to 5 years of experience or equivalent combination of education and experience is required.
• Demonstrated knowledge of facilities, mechanical systems, housekeeping services, scheduling, APPA and regulatory standards, planning, and administrative coordination of housekeeping and facilities
• Significant experience and knowledge working with in-house unionized workforce.
• Proven record of excellent internal and external customer service and communication skills and ability to manage multiple priorities simultaneously.
• The ability to lift fifty (50) pounds utilizing the proper techniques and perform other tasks as needed.
• The ability to be flexible to work all three (3) shifts and weekends as may be assigned and due to emergencies. 
• Experience with Museum operations preferable but not required.
• Ability to work evenings and weekends as may be required.

**This position is classified as "Essential Personnel." As an essential employee, you may be expected to report to work or remain on duty during university closures, delayed openings, or early dismissals, unless otherwise directed by your supervisor or a member of the senior management team. Additionally, you may also be required to work during university emergencies, including but not limited to natural disasters, extended periods of inclement weather, and other unforeseen events.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

University Museum

Pay Range

$21.52 - $30.00 Hourly Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement 

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements 
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay