Want to know if this job is worth applying to?
Guarulhos, São Paulo, Brazil, Brazil
Onsite
Location:
Guarulhos, São Paulo, BrazilJob ID:
R0134264Date Posted:
2026-06-24Company Name:
HITACHI ENERGY BRASIL LTDA.Profession (Job Category):
IT, Telecom & InternetJob Schedule:
Full timeRemote:
NoJob Description:
The Opportunity
Hitachi Energy Transformers-Business Solutions IT Organization is seeking an Factory IT/OT Specialist for our Guarulhos location. As IT/OT Specialist you provide computer onsite support execution for factory or Hitachi energy site's owned/managed assets and operational support of both office IT and shop floor IT/OT assets that are not supported by the OSS techs. You carry out IT/OT Cybersecurity first responder tasks and IT/OT assets cybersecurity operational tasks.
How You´ll Make an Impact
Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support
Provide computer onsite support of execution for Factory or Hitachi energy site's owned/managed assets
Carry out OT asset IT/OT Cybersecurity operational tasks
Carry out both, the Office IT and Shop Floor IT/OT assets operational support - Kiosks, Printers, Conf Rooms/ Teams rooms, Vendor machines execution/ support which Global OSS techs are not supporting or are managed/owned by factory, CCTV / security system, Badging, Scanners for MES hardware support
Carry out the IT/OT cybersecurity first responder tasks by investigating and determining the scope of the incident and working with the cybersecurity team to contain and remediate the incident, under guidance from the factory incident responder
Identify critical assets: responsible for identifying critical assets within the factory that require monitoring and protection
Install and configure remediation measures: install and configure security patches on critical assets to protect the environment from security incidents, with additional assistance whenever required
Report any abnormal behavior of OT systems: raise alerts to incident response teams in case of detected security events in the operational technology (OT) environment, such as unauthorized access attempts or changes to control systems
Work with vendors: to ensure that the security patches and OT systems are properly configured and maintained
Implement security measures: implement security measures regarding business managed assets to ensure that the factory's IT/OT systems are secure and protected from potential security threats, under guidance of global cybersecurity teams and the factory process engineer
Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines
Your Background
Have completed a formal qualification or completed an apprenticeship in the field of information technology
Professional experience in IT support
Be fluent in local and English language
Have a proactive and solution-oriented mind-set and have the ability to work independently and self-driven
Tools:
Corporate platforms (ServiceNow, Office 365)
Operating systems (Windows Server, iOS, Android)
Networks and connectivity (network topology, Cisco equipment)
Virtualized environments (VMware)
Monitoring, troubleshooting, and asset management
Business continuity practices (backup, DRP/BCP)
IT/OT security and update/patching processes
Collaboration and video tools (Poly, OptiSigns)
CCTV, access control, and badging systems
Participation in IT projects and War Room activities
Methodologies of this role:
ITIL 4 Preferred
L6S Lean 6 Sigma Certified
All our job openings are also open to people with disabilities (PwD). The company is open to making workplace accommodations. Apply and take part in our recruitment process to become part of our team!
