Family Relations Development Coordinator - Arkansas

What we offer:

• Competitive Pay
• Paid Time Off – 15 Days Annually
• Medical, Dental, & Vision Insurance
• 401K with Company Matching
• Company Discounts & Incentives
• Professional Development and Leadership Growth Opportunities
• State of the Art Facilities & Technology

 

What you will do:

The Family Relations Development Coordinator will lead the onboarding, training, and development of Family Relations team members. When not onboarding, training, or developing team members, the coordinator will support the Family Relations Team by completing Family Relations Team duties as assigned by the Director of Family Relations. 

• Organizes and assists with onboarding Family Relations team members including development of the training schedule as directed by the Director of Family Relations. 
• Meets with each new team member on day one for orientation, a tour of the building, and introductions to team members. 
• Responsible for training new team members during the onboarding period. 
• Provides additional training to Family Relations team members as directed by the Director of Family Relations. 
• May assist with competency assessments and quality assurance when requested by the Director of Family Relations. 
• Assists and coaches new Family Relations team members with conversations with families, processes, and systems. 
• Assists with and may complete Family Relations team member interviews as needed. 
• Updates posted information and schedules activities and events to ensure timely communication and planning. 
• Collaborates and participates in scheduled meetings with the Director of Family Relations to discuss planning, along with other specific duties and assignments. 
• Responsible for additional Family Relations duties based on the specific needs of the team. 
• Actively leads culture and team-building. 
• Ensures the confidentiality of client and team member information. 
• Participates in annual performance reviews for professional development and growth. 
• Participates in one-on-one meetings with the Director of Family Relations. 
• Provides feedback to leadership regarding ways to enhance the continued improvement of the Family Relations Team. 
• Assists and supports leadership during company initiatives. 
• May perform other related and non-related duties, as assigned.  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

What you have:

• Ability to communicate effectively and professionally with a wide variety of people. 
• Must be able to work with children birth to age 21 and families who are at risk. 
• Strong organizational skills with attention to detail and accuracy. 
• Computer skills which include a working knowledge of keyboarding, database, word processing, spreadsheet, and Internet software.  
• Ability to handle multiple tasks in a very busy environment. 
• Ability to read and interpret documents such as safety rules, policies, and other company documents. 
• Ability to author routine reports and correspondence. 
• Ability to speak effectively before groups of families or team members of the company. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
• Reports for work dressed appropriately and complies with company policies regarding the dress code. 
• Ability to maintain regular and punctual attendance. 
• Ability to complete tasks in a timely manner. 

 

Required Qualifications:

• High School Diploma or equivalent. 
• Bachelor's Degree, preferred. 

 

Physical Demands:

While performing the duties of this job, the team member is frequently required to accurately communicate information and ideas so others will understand through sight and hearing. The team member is regularly required to move including walking, running, jumping, and sitting. The team member is regularly required to use hands and fingers to handle, lift, reach, and feel. The team member is frequently required to stand and stoop, twist, bend, kneel, crouch, or crawl. The team member must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include near and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. If the team member is working at a Farm location, they must be comfortable around standard farm animals, including minimal allergies to touching, smelling, feeding, and engaging with animals. 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.