Family Store Manager

About the role

We are seeking a values-driven Family Store Manager who will manage the retail and administrative functions of the Family Store in line with The Salvation Army (TSA) mission and values.

This is a full-time, permanent position located in Beerwah, QLD. Salary and conditions are in accordance with the General Retail Award Level 6.

You will successfully

• Manage the daily operations of the Family Store and ensure that it is operating at an optimum level, including retail space preparation, stock flow and rotation, collection and processing of donations, optimal pricing, store cleanliness, point of sale service, cash register operations, and customer service enquiries. 
• A strong focus and commitment to outstanding customer service.
• Effective marketing and merchandising of goods for sale, ensuring brand alignment.
• Manage the financial performance of the store to meet or exceed budget.
• Provide leadership to staff and volunteers (the team) in a collaborative manner. Provide mentorship, training, and motivation to develop and maintain loyalty and trust with the team.

You will have

• Proven experience in retail management
• Sound experience in POS software and Microsoft office programs
• Demonstrated excellent people management skills with an emphasis on volunteers and the community.
• Good presentation, communication and listening skills (both oral and written) to be able to interact and network positively with a variety of people.
• Current valid Driver’s Licence
• Current First Aid certificate, or willingness to obtain one.
• A reasonable level of fitness to carry out the duties of this position.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. 
• Flexible working arrangements. 
• Access to EAP and health & wellness initiatives incl Fitness Passport 
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) 
• Ongoing training and development opportunities that enhance on the job skills and proficiency. 
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. 

How to apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.  Together we can build a brighter future. 

Applications will close as soon as a suitable candidate is secured.  

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration