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United States
Onsite
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
The Field and Account Effectiveness Director reports directly to the Executive Regional Director (ERD), Sales and serves as a strategic business partner to the ERD and field leadership team, enabling sustained commercial growth through data-driven insights, field and account effectiveness, and cross-functional collaboration. This role identifies and accelerates business opportunities, removes barriers to execution, strengthens field execution and key account management, and drives adoption of strategic initiatives that enhance customer impact and business performance.
The Field and Account Effectiveness Director translates organizational priorities into actionable field and account strategies, ensuring alignment across key stakeholders and cross-functional partners while fostering a culture of accountability, innovation, and execution excellence.
Key Responsibilities:
• Serve as the Area’s field and account effectiveness SME, developing standards, frameworks, and scalable solutions that improve field execution, key account management, and performance.
• Use market, customer, and performance insights to identify opportunities, anticipate risks, diagnose root causes, and advise senior leaders on consequential decisions.
• Translate long-range business objectives into actionable field, account, launch, and go-to-market strategies with clear measures of success.
• Lead complex, high-priority initiatives with broad autonomy, creating innovative approaches that may establish precedent or scale across regions.
• Serve as the Area's primary liaison to the National Sales Strategy & Operations lead, driving alignment, execution, and adoption of national initiatives and strategic priorities.
• Act as a senior consultant and integrator across field leadership, Strategy & Operations, and cross-functional teams to resolve competing priorities and align stakeholders.
• Build field and account-management capability through consultation, education, tools, best-practice sharing, and regular field engagement.
• Define performance indicators, evaluate impact, and recommend corrective actions that strengthen accountability and execution discipline.
• Represent the Area on significant internal and external matters related to field and account effectiveness.
Qualifications:
• Bachelor’s degree with 12+ years of relevant experience, or master’s degree/MBA with 10+ years, in pharmaceuticals, biotechnology, healthcare, sales, commercial operations, marketing, or a related field.
• Minimum 3+ years of people-leadership experience, with demonstrated success coaching and developing high-performing teams.
• Recognized expertise in field and account effectiveness, key account management, commercial excellence, sales performance, account strategy, or a related discipline, including developing standards and novel applications.
• Demonstrated success using data, analysis, creativity, and sound judgment to solve complex or unprecedented problems and improve commercial performance.
• Ability to operate with broad consultative direction, initiate work independently, and deliver long-range goals with minimal supervision.
• Strong business acumen and judgment in shaping recommendations that affect financial performance, employees, customers, or organizational reputation.
• Demonstrated executive effectiveness, including communicating complex issues clearly, enabling timely decisions, aligning diverse stakeholders, and credibly representing the organization.
• Proven ability to translate strategy into action, lead change, prioritize competing initiatives, and influence senior stakeholders in a matrixed organization.
• Field-based leadership and HIV, specialty pharmaceutical, or launch experience preferred.
• Ability to travel regularly to engage with field teams, customers, and cross-functional partners.
Success Measures:
• Achievement of Area performance objectives and measurable contribution to major organizational goals.
• Improved field and account effectiveness, key account management, execution discipline, and customer impact.
• Successful delivery of launch, go-to-market, and other strategic priorities.
• Adoption and measurable effectiveness of scalable field and account standards, tools, and processes.
• Quality and impact of business insights, risk identification, and recommendations.
• Cross-functional alignment, stakeholder influence, capability development, and field engagement.
For additional benefits information, visit:
https://www.gilead.com/careers/compensation-benefits-and-wellbeing
* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.
Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.
For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.
NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT
Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.
Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
Please apply via the Internal Career Opportunities portal in Workday.
