Field Application Scientist is to technically support the upstream product lines in the bioprocess industry. This individual will use their knowledge of cell culture process development, filtration, and manufacturing to support customers and our sales team in pre- and post- sales opportunities.
The successful candidate will work closely with Repligen colleagues including sales account managers, product management, quality assurance, marketing, and R&D scientists/engineers to ensure our products continue to serve the evolving needs of our customers in the bioprocessing industry.
- Work in coordination with the Repligen sales team and product management to provide pre- and post-sales support to customers for the XCell ATF systems, Spectrum Hollow Fiber, TFDF Technology and KrosFlo TFF System product lines. This will include responding to customer requests for technical support, giving technical seminars, performing product demonstrations, providing on-site/in-lab support, troubleshooting and assisting with the execution of voice of customer surveys
- Coordinate resource allocation and develop strategy for global support of the upstream product lines. This includes development of training materials and training new team members and business partners.
- Analysis of global field data and preparation of updates to relevant business partners.
- Develop and execute project plans to meet customer needs using Repligen technologies.
- Draft detailed technical reports from customer interaction.
- Provide knowledge and customer feedback to product management and R&D for the continuous improvement of products and development of new products.
- Contribute to applications data and collateral generation by liaising with R&D and marketing.
- Develop and support customers as they move through the clinical pipeline from lab-scale to large scale solutions of continuous and intensified upstream process.
- Present technical posters and seminars at trade shows and conferences.
Involve or lead projects and assignments as part of the professional development opportunity.
Education, Training & Experience
· A Bachelor’s degree or higher in a scientific (biology/biochemistry) or engineering (chemical) field.
· 6+ years’ experience working in upstream process experience in the biopharmaceutical industry. A strong understanding of continuous and intensified cell culture in large scale is highly beneficial
· Knowledge of perfusion, intensified process for different type of bioproducts including mAbs, vaccine or gene therapy a plus.
· Working knowledge of scale-up/scale-down, tech transfer and cGMP requirements
Knowledge and experience in upstream cell culture experience is a plus.
