Field Engineer - US

Position Overview

We are seeking a skilled Field Engineer - Satellite Gateway with a strong understanding of satellite communications systems and gateway infrastructure. The ideal candidate will have experience working with antennas, RF equipment, frequency conversion systems, and related technologies.

This role is responsible for the installation, maintenance, integration, testing, and troubleshooting of satellite gateway systems while supporting operational reliability across multiple sites. The successful candidate will demonstrate strong technical expertise, problem-solving abilities, and a collaborative approach to supporting both local and remote operations. 

Key Responsibilities

• Install, configure, and maintain satellite communication gateway infrastructure supporting low-earth orbit (LEO) satellite networks.
• Diagnose and troubleshoot gateway components, including antennas, RF systems, frequency converters, and associated hardware.
• Perform testing and analysis using RF diagnostic tools and measurement equipment.
• Conduct integration, commissioning, and validation of gateway components to ensure optimal system performance.
• Monitor system health and identify corrective actions to minimize operational disruptions.
• Provide remote technical support to field locations and operational teams.
• Document maintenance activities, system configurations, and troubleshooting procedures.
• Collaborate with cross-functional engineering and operations teams to resolve technical issues.
• Support equipment inventory management and asset tracking.
• Travel domestically and internationally to support installations, upgrades, and maintenance activities as required.

Qualifications

Education

• Bachelor's degree in Computer Science, Electrical Engineering, Electronics Engineering, Telecommunications, or a related technical field.
• Relevant satellite communications certifications (e.g., VSAT, SatCom, or similar) preferred. 

Experience

• A minimum of 3 years of experience working as a Field Engineer, Satellite Technician, Network Engineer, or similar technical role.
• Experience supporting communications infrastructure, RF systems, or related technologies. 

Preferred Qualifications

• Experience working with satellite communication systems and gateway infrastructure.
• Knowledge of RF technologies, antenna systems, and frequency conversion equipment.
• Proficiency using RF test and measurement equipment, including spectrum analyzers and signal generators.
• Experience performing system integration, commissioning, and testing activities.
• Familiarity with networking concepts, IP-based communications, and telecommunications infrastructure.
• Experience supporting geographically distributed or remote operational sites.
• Strong written and verbal English communication skills.
• Ability to work independently in dynamic and fast-paced environments. 

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent troubleshooting and critical-thinking skills.
• Strong interpersonal skills and ability to collaborate effectively with cross-functional teams.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Ability to adapt quickly to changing priorities and operational requirements.
• High attention to detail and commitment to quality.
• Self-motivated with a proactive approach to identifying and resolving issues. 

Technology Stack

• Radio Frequency (RF) test and measurement equipment.
• Spectrum analyzers and related diagnostic tools.
• Satellite communications equipment and infrastructure.
• Networking hardware and configuration tools.
• General electronic testing and troubleshooting equipment.
• Operating systems and remote support applications.
• Documentation and ticketing systems.
• Network monitoring and diagnostic utilities. 

Physical Requirements

• Ability to work in a standard office environment and use a computer for extended periods.
• Ability to lift and carry equipment weighing up to 50 pounds.
• Willingness and ability to travel frequently, including domestic and international locations.
• Ability to work at remote technical sites and in varying environmental conditions.
• Capability to stand, walk, bend, kneel, and climb ladders for extended periods during installation and maintenance activities.
• Ability to safely operate hand tools, electronic testing equipment, and technical hardware.
• Valid passport and ability to travel internationally, if required.
• Ability to work outside regular business hours when supporting critical operational activities.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.