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Београд, Србија
Onsite
About NCR VOYIX
Looking for your first job?
Don’t have experience yet?
That’s completely okay! We hire based on potential, not the length of your CV.
If you’re curious, motivated, and excited to learn, we’d love to meet you!
Join us as a Field Service Coordinator and become part of the team that keeps service operations running smoothly across the United States.
You’ll play an important role in helping our service operations run efficiently. Your daily tasks will include:
Reviewing service requests and understanding what needs to be done
Assigning tasks to Customer Engineers based on skills, schedules, and urgency
Prioritizing customer needs and balancing workloads
Coordinating locations, schedules, and technician availability
Checking part availability and sourcing parts from different locations
Tracking estimated arrival times and ensuring updates are accurate
Communicating with teams across the U.S. via phone, email, and chat
Documenting updates and actions in our system
Supporting escalation management and older service requests
Sharing ideas and feedback to improve our processes
Participating in training and development sessions
We make sure you have everything you need to grow and succeed:
Full, structured training — we teach you everything from scratch
1:1 mentorship and ongoing guidance
A supportive team that helps you learn at your own pace
Clear career pathways with opportunities to move into senior roles, leadership, or specialized departments
No matter your experience level, you’ll gain valuable skills such as:
Professional communication
Time and task management
Working with corporate systems and internal tools
Basics of logistics, coordination, and service operations
Real-time problem‑solving
Collaborating with international teams
Multi-territory service management
SLA optimization and performance tracking
Managing priorities in high-volume environments
Continuous improvement and process optimization
If this sounds like the opportunity you’ve been looking for, whether you’re launching your career or ready for your next professional step, we’d love to hear from you!
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
