Are you ready to take your controls expertise around the world?
At JBT Marel, what we do matters. We are a global leader in food processing technology, delivering innovative solutions that help customers improve efficiency, quality, and sustainability. To support our growing global customer base, we are looking for a highly skilled Field Service Engineer (Controls) to join our team in Sint-Niklaas, Belgium.
In this role, you will travel internationally to install, maintain, troubleshoot, and optimize advanced automated food processing systems. You will serve as a trusted technical expert, combining strong controls knowledge with excellent customer service skills to ensure our equipment operates at peak performance.
What You'll Be Doing
As a Field Service Engineer (Controls), you will play a key role in supporting customers across the globe throughout the lifecycle of their equipment.
Key Responsibilities
- Perform troubleshooting, diagnostics, and corrective maintenance on electrical, pneumatic, and PLC-controlled systems.
- Carry out preventive maintenance, equipment rebuilds, upgrades, and optimization activities.
- Support equipment installations, commissioning, and start-up activities at customer sites worldwide.
- Deliver technical training to customers on equipment operation, maintenance, and troubleshooting in English, French, and Dutch.
- Diagnose complex automation and controls issues, identifying root causes and implementing sustainable solutions.
- Follow all JBT Marel and customer health, safety, and food safety requirements, maintaining the highest standards at all times.
- Document all service activities accurately, including reports, findings, recommendations, and improvement opportunities.
- Identify spare parts requirements and recommend upgrades or modifications to improve equipment performance.
- Build and maintain strong customer relationships, acting as a trusted technical advisor.
- Collaborate closely with Technical Support, Engineering, Project Management, and Customer Care teams to ensure successful project execution and service delivery.
- Provide flexible support, including weekend work and occasional emergency response activities when required.
About You
You are a customer-focused and technically driven controls engineer who enjoys solving complex problems in a fast-paced international environment. You thrive on travel, enjoy working independently, and are passionate about delivering exceptional service.
We are looking for someone who has:
- Strong troubleshooting experience with PLC-controlled machinery and industrial automation systems.
- Solid knowledge of electrical and pneumatic systems.
- Excellent analytical and problem-solving skills.
- A proactive and hands-on approach to technical challenges.
- Strong communication and interpersonal skills with the ability to build customer trust.
- The ability to work independently while maintaining close collaboration with global teams.
- Flexibility to travel extensively on a global basis and support customer needs outside standard working hours when required.
Education, Knowledge & Experience
- Technical qualification in Electrical Engineering, Automation, Mechatronics, Industrial Controls, or a related discipline.
- Minimum 3 years of experience in a Field Service, Controls Engineering, Automation, or similar technical role.
- Experience troubleshooting PLC-based systems and industrial automation equipment.
- Ability to read and interpret electrical schematics, wiring diagrams, pneumatic drawings, and technical documentation.
- Experience working in food processing, manufacturing, packaging, or industrial machinery environments is advantageous.
- Fluent in English and Dutch, both written and spoken. A basic level of French is required too.
- Valid driver's license and passport with the ability to travel internationally.
What We Offer
- A challenging and rewarding global role with extensive international exposure.
- Opportunities to work with advanced food processing and automation technologies.
- Ongoing technical and professional development opportunities.
- A collaborative and supportive international team environment.
- Competitive salary and benefits package.
- Company vehicle, laptop, mobile phone, and travel-related expenses.
- Career growth opportunities within a global industry leader.
Commitment to Safety
At JBT Marel, safety is our highest priority. As a member of our team, you are expected to actively contribute to our safety culture, follow all company policies and procedures, and help ensure a safe working environment for colleagues, customers, and partners.
JBT Marel Vision & Values
In partnership with our customers, we are transforming the way food is processed. Our vision is of a world where quality food is produced sustainably and affordably.
Our core values are:
Unity | Innovation | Excellence
Interested?
If you are passionate about automation, controls, and international customer support, and you are looking to join a global technology leader, we would love to hear from you.
🌐 Learn more about JBT Marel at www.jbtmarel.com
🔗 Follow us on LinkedIn: JBT Marel
Join us and help shape the future of food processing technology.
#LI-CM1
#LI-REMOTE
