Field Service Engineer

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Location: Waddinxveen, NL

Position Overview

The Field Service Engineer will be responsible for the installation, commissioning, maintenance, and troubleshooting of EV chargers, residential solar systems, home battery energy storage, and major electrical home appliances such as refrigerators, washing machines, dryers, and dishwashers etc. This role requires strong technical expertise, customer‑focused communication, and adherence to safety and compliance standards.

Key Responsibilities

• EV Charger Installation — Install, configure, test, and commission residential EV charging systems according to technical specifications and safety regulations
• Solar System Installation — Perform complete installation of residential solar PV systems, including mounting components, connecting inverters, wiring, and ensuring compliance with electrical standards
• Home Battery Installation — Install and integrate residential battery storage systems with existing solar and EV charging equipment
• Electrical Appliance Installation — Install, connect, and test major household electrical appliances (refrigerators, washing machines, dryers, dishwashers, etc.) and ensure proper electrical integration
• Conduct on‑site technical assessments and provide clear installation recommendations
• Ensure all work complies with NEN standards and company safety procedurer
• Maintain accurate documentation of installations, site reports, and technical findings

Provide basic customer guidance on system operation after installation

Required Qualifications

• HBO (Applied sciences Bachelor's degree) in Electrical Engineering, Power Engineering, or Renewable Energy Engineering
• Minimum 1+ years of experience in a technical or field‑service environments
• Strong understanding of residential electrical systems, wiring, and installation practices.
• Required Certifications: Already hold these certifications NEN 1010, NEN 3140, and VCA Basic or be willing to obtain them

Preferred Skills & Competencies

• Experience with installation of EV chargers, solar PV systems, home battery storage, or major household appliances.
• Ability to read and interpret electrical diagrams and installation manuals.
• Strong problem‑solving skills and attention to detail.
• Excellent communication and customer‑service abilities.
• Ability to work independently and manage multiple installation visits per day.
• Valid driver’s license.
• Strong communication skills in English, Dutch is highly preferred.

What We Offer

• Competitive salary and benefits package.
• Training and certification support (including NEN and VCA).
• Opportunities to work with advanced renewable energy technologies.
• A reliable, safety‑first environment where teamwork and technical excellence are prioritized.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.