Field Service Engineer

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

🚀 Job Vacancy: Field Engineer
Location: Antwerp or Brussels, Belgium

Are you a technical problem solver who thrives on both customer interaction and technology? Do you enjoy working independently, but also as part of a close-knit team? Then this is your chance to make a difference as a Field Engineer for our clients in the restaurant and retail sector!

🔧 What will you do?
As a Field Engineer, you are the face of the company at the customer’s site. You ensure systems keep running and that issues are resolved quickly and professionally. Thanks to your efforts, stores and restaurants remain operational—and customers stay satisfied.

Your main responsibilities:
• Installing, maintaining, and repairing equipment at customers in restaurants & retail
• Taking ownership of incidents and malfunctions until they are fully resolved
• Performing repairs and replacing parts in PCs, POS systems, printers, and peripherals such as payment terminals, scanners, etc.
• Carrying out preventive maintenance and diagnosing technical issues
• Recording your work during and after a service call
• Managing your tools, spare parts inventory, and work materials
• Collaborating with planning, call center, and colleagues to resolve issues quickly
• Building strong customer relationships and representing the company in a professional manner

🧰 What do you bring?
• MBO (vocational) diploma or equivalent
• Proven experience with PC hardware maintenance & support
• Knowledge of Windows OS and Microsoft Office
• Certification such as A+ is a plus
• Experience with retail systems is a plus
• Technical insight (mechanical & electrical)
• Experience with networks, routers, and peripherals
• Ability to work independently, solution-oriented, and remain calm under pressure
• Strong communication skills and customer-focused mindset
• Flexibility (evening, weekend, and on-call shifts possible)

⭐ What makes you successful in this role?
• You take ownership and don’t stop until the problem is solved
• You learn quickly and easily adapt to new technologies
• You think in solutions and maintain oversight, even during busy periods
• You are presentable and customer-oriented

🎯 What do we offer you?
• A varied, independent role with plenty of customer interaction
• Working in a dynamic environment within restaurants & retail
• Good development opportunities and training
• Modern tools, equipment, and support
• Competitive salary and good secondary employment conditions
• A collaborative work atmosphere where teamwork is key

📩 Ready to apply?
Do you want to work in a role where technology and customer focus come together? And do you want to contribute daily to the success of our clients?
👉 Apply today and become our new Field Engineer!

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”