Field Service Engineer

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Field Service Engineer

Job Summary

• Portfolio Coverage: Chemical Analysis (e.g., XRF, XRD, Spark OES, etc.)

• Primary Work Location: Nationwide (territory assignment will be determined based on individual circumstances)

• Work Type: Primarily field-based (80%+ customer visits), with approximately one office visit per week to the Suseo office

DESCRIPTION:
As a Field Service Engineer II at Thermo Fisher Scientific, you'll contribute to delivering excellent service for sophisticated analytical and scientific instruments. Working with customers across research, industrial, and healthcare settings, you'll install, maintain, troubleshoot, and repair complex equipment while providing exceptional customer service. This position offers opportunities to work with advanced technology while contributing to scientific advancement and innovation.

REQUIREMENTS:
• Advanced Degree, no prior experience required, or Bachelor's Degree plus 2 years of hands-on technical experience installing, troubleshooting and repairing complex analytical instruments
• Preferred Fields of Study: Electronics, Engineering, Physics, Chemistry, or related technical field
• Additional relevant certifications are advantageous
• Strong electronics and mechanical troubleshooting skills with ability to diagnose issues down to component level
• Experience with ultra-high vacuum systems and high voltage equipment preferred
• Excellent customer service and communication skills, both written and verbal
• Strong organizational and time management capabilities
• Proficiency with Microsoft Office suite and service management software
• Ability to read and interpret technical documentation and schematics
• Valid driver's license and ability to travel up to 50-75% within assigned territory
• Physical ability to lift up to 50 lbs and work in various laboratory environments
• Proficiency in English required; additional languages beneficial
• Strong problem-solving abilities and capacity to work independently
• Adherence to safety protocols and quality standards
• Ability to respond to customer needs with short notice
• Ability to effectively train and support customers on equipment operation
• Experience documenting service activities and preparing detailed reports
• Demonstrated success in meeting customer satisfaction goals

보훈대상자 및 장애인 채용 안내

• 써모 피셔 사이언티픽 코리아는 다양성과 포용성을 바탕으로 모든 인재에게 공정한 기회를 제공하기 위해 노력하고 있습니다.

• 국가를 위해 헌신하신 보훈대상자 및 장애인 지원자분들을 적극 환영하며, 관련 법령에 따라 우대합니다.

• 온라인 지원 시, (3) 장애 여부(Disabled) 또는 (4) 보훈 대상(Veteran) 항목에 해당하시는 경우 ‘Yes’로 표시해 주시기 바랍니다.

• 또한, 지원 시 제출이 필요한 서류는 누락되지 않도록 반드시 안내 링크를 통해 확인해 주시기 바랍니다.

• 보훈대상 및 장애인 우대 채용 안내