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Birmingham, England, United Kingdom
Onsite
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
Field Service Engineer – Medical Diagnostics (Birmingham to Worcester area)
A Healthier Future. It’s What Drives Us.
A healthier future. It’s what drives us to innovate, to continuously advance science, and to ensure everyone has access to the healthcare they need today and for generations to come. Together, we’re creating a world where we all have more time with the people we love.
That’s what makes us Roche.
Roche Diagnostics presents an exceptional opportunity for you to leverage your technical expertise while providing vital, life-saving support to our valued customers. As an integral member of the Central Customer-Centric Field Support Team in the UK, this role offers the possibility of field-based assignments across Birmingham and surrounding areas or focusing on a designated customer base.
The Opportunity: Technical Excellence in the Field
Ideal Location: Based out of Birmingham or the surrounding areas to the west, with excellent access to motorway networks.
As a Field Service Engineer, your focus is to ensure the seamless operation and maximum uptime of Roche’s innovative Systems/Products, ranging from molecular, tissue and serum work areas, plus pre/post analytics and our digital portfolio. You will utilise a combination of on-site support and remote diagnostic tools to identify and resolve complex electro-mechanical faults efficiently. Additionally, you will perform preventive maintenance and generate insightful reports to enhance operational efficiency across assigned customer sites.
Key Responsibilities
Who you are
We are seeking resilient, adaptable, and customer-focused individuals who thrive on solving technical challenges and exceeding expectations. Ideally, you will bring:
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.
