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Raleigh, North Carolina, United States
Hybrid
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Fluctuating Temps hot/cold, Laboratory Setting, Loud Noises (Equipment/Machinery), Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Various outside weather conditions, Warehouse, Will work with hazardous/toxic materials, Working at heightsJob Description
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers find cures for cancer, protecting the environment, and making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.
The Chemical Analysis Division (CAD) provides innovative analytical instruments and solutions that help customers solve complex challenges across research, manufacturing, quality control, environmental testing, materials characterization, and industrial applications.
Our analytical technologies enable customers to identify, measure, characterize, and understand the chemical and physical properties of materials. The Field Service Engineer I supports customers by helping ensure their Thermo Scientific analytical instrumentation operates reliably, accurately, and efficiently.
We are hiring Field Service Engineer I positions across multiple U.S. territories. Candidates should reside in or near one of the following locations:
Midwest Region
Northeast Region
Southeast Region
Candidates should be located within reasonable proximity to a major airport to support the travel requirements of the position.
As a Field Service Engineer I, you will provide on-site and remote technical support for Thermo Scientific chemical analysis instrumentation within an assigned territory.
You will perform installation, preventive maintenance, troubleshooting, repair, calibration, and qualification activities while developing strong relationships with customers and internal partners.
The Field Service Engineer I combines mechanical, electrical, software, and analytical troubleshooting skills to help customers maximize instrument uptime and performance.
Depending on the assigned territory and product portfolio, the equipment serviced may include Thermo Scientific analytical instrumentation such as:
Specific product responsibilities will vary based on territory, customer requirements, and business needs.
Day-to-Day Activities Include
The Field Service Engineer I will support customers primarily within the region associated with their assigned territory:
The position requires significant travel to customer locations throughout the assigned territory and may require up to 80% travel, including overnight travel.
While each Field Service Engineer will have a primary assigned territory and regional alignment, travel outside the assigned region will be required on occasion based on customer needs, training requirements, business priorities, and support needs across the broader Field Service organization.
Field Service Engineers may also be asked to support other territories or colleagues based on business needs. Travel may occur on short notice depending on customer service requirements.
How will you get here?
This position is ideal for an early-career engineer or technical professional who enjoys hands-on troubleshooting, working directly with customers, and developing expertise in sophisticated analytical instrumentation in different settings.
Successful candidates will demonstrate strong mechanical and electrical aptitude, curiosity, problem-solving ability, customer service skills, and a willingness to continuously develop and adapt.
Education and Experience
Knowledge, Skills, and Abilities
Our Mission
As the world leader in serving science, Thermo Fisher Scientific empowers our colleagues to advance innovative technologies, develop meaningful solutions, and build rewarding careers.
Our teams provide customers with the instruments, services, and expertise they need to solve complex analytical challenges across research, industrial, environmental, pharmaceutical, manufacturing, and quality-control applications.
Join us and contribute to our singular Mission — to enable our customers to make the world healthier, cleaner and safer.
Compensation and Benefits
The hourly pay range estimated for this position based in North Carolina is $23.26–$34.88.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
