Want to know if this job is worth applying to?
Home Office United Kingdom, United Kingdom
Onsite
We are looking for a Field Service Engineer for our Lab Instruments team at Sartorius. In this role, you will be responsible for installation, maintenance, testing and calibration of balances, centrifuges, pure water systems and other associated laboratory equipment at customer sites in Gloucestershire whilst delivering excellent customer service.
The team consists of 13 Engineers and we are looking forward to shaping the future with you.
This is a full time position working in the field and ideally living in Gloucestershire, Warwickshire, Worcestershire or Herefordshire.
Grow with us – Your Responsibilities
On a daily basis you will be responsible for providing service and customer support during field and in house visits
You will manage all on site installation, maintenance and test tasks
The ability to diagnose errors or technical problems and identify effective solutions
You will produce timely and detailed service reports and issue certificates of analysis for equipment
Follow company procedures and policies as well as UKAS, ISO, GMP standards on customer sites
You will work closely with the technical team and share information across the organisation
Do you enjoy building relationships with customers? You will improve customer satisfaction, help maximise customer retention whilst providing excellent customer service
What will convince us
You may have experience with balances and metrology, water systems and centrifuges would be beneficial but extensive training will be given
Field service experience working in the pharmaceutical, biological or chemical industry following GMP or ISO standards or UKAS accredited laboratory in a similar role would be desirable though candidates from other industries will also be considered
Ability to test, troubleshoot and service technical equipment
Ability to work autonomously and unsupervised
Ability to work flexibility and efficiently and to adapt quickly to changing work schedules
Willingness to travel with some overnight stays, holding a full driving licence
Do you enjoy building good working relationships? You will have strong customer service and communication skills
In order to commence working with us, the successful candidate must have the right to work in the UK.
What we offer
As a growing global life science company, stock listed on the German TecDAX, Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Work-life Balance: Remote options, flexible work schedules
Making an impact right from the start: Comprehensive onboarding, including a virtual online platform – even before joining
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network
Health & Well-Being: Wide section of health and well-being support such as healthcare plans and health assessment services
Intelligent working environment: Working in smart buildings with the latest technology and equipment
Benefits
Attractive Working Conditions
37.5 hours working week
25 days annual leave plus public holidays
Annual option to buy, sell or carry over annual leave
Free parking on site
Free hot and cold drinks at Sartorius sites
Fully Expensed Company Vehicle and Fuel Card
Health & Wellbeing
Competitive benefits package, including:
Private Medical Insurance
Private Dental Insurance
Group Life Assurance
Travel Insurance (Employee Paid)
Salary Sacrifice Health Assessment Service
Salary Sacrifice Cycle to Work Scheme
Planning Ahead For Your Future
Group Personal Pension Plan
Group Income Protection
Salary Sacrifice Will Writing Service
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers