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Tampa, Florida, United States
Onsite
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.


Field Support Engineer
Tampa, Florida Region
BD Parata is currently seeking a Field Support Engineer supporting the Tampa, Florida region. In this role, you will provide advanced technical support, preventive maintenance, installation assistance, and break/fix service for BD Parata's pharmacy automation solutions. This position requires a strong combination of technical expertise, mechanical aptitude, customer relationship skills, and independent problem-solving abilities. You will work directly with pharmacists, pharmacy owners, technicians, and healthcare professionals to maximize equipment uptime and deliver an exceptional customer experience.
For more information regarding BD Parata Pharmacy Automation solutions, please visit:
Job Description Summary
The Field Support Engineer (FSE) serves as the primary technical representative for BD Parata's pharmacy automation solutions throughout the Tampa, Florida region. The FSE is responsible for installing, maintaining, troubleshooting, and repairing complex pharmacy automation systems while delivering exceptional customer service and maximizing equipment uptime.
This customer-facing role requires a combination of electromechanical, software, and networking expertise to diagnose and resolve technical issues in retail, hospital, long-term care, and specialty pharmacy environments. The successful candidate will work closely with pharmacists, pharmacy staff, technical support teams, and engineering partners to ensure reliable system performance, provide customer training, and support new product implementations.
The ideal candidate is a self-motivated technical professional with strong troubleshooting skills, mechanical aptitude, and the ability to independently manage multiple priorities in a dynamic field environment. Daily travel throughout the Tampa region and surrounding areas is required, with occasional overnight travel, weekend coverage, and overtime as business needs dictate.
Key Responsibilities
Minimum Qualifications
Preferred Qualifications
Territory & Travel Expectations
Work Environment and Physical Demands
The characteristics described below are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Ideal Candidate Profile
The ideal candidate is a self-motivated technical professional who thrives in a customer-facing environment. They possess strong troubleshooting skills, exercise sound judgment under pressure, and can independently manage a dynamic workload while delivering exceptional customer experiences. Successful candidates are comfortable working on complex electromechanical systems, communicating with healthcare professionals, and balancing multiple high-priority service requests in a fast-paced environment.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
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