About the Role
At TD SYNNEX, our Field Solution Architects play a critical role in shaping how customers and partners design, adopt, and scale modern IT solutions. As a Field Solution Architect II, you will serve as a trusted technical advisor, helping translate complex business challenges into scalable technology solutions across data center, hyperconverged, cloud, and multi-vendor environments.
This is a highly visible, partner-facing role where you will collaborate with sales, vendors, and engineering teams to drive impactful outcomes. You will also have the opportunity to expand your technical expertise, earn advanced certifications, and influence solution strategy across a broad ecosystem.
If you’re passionate about emerging technologies, enjoy solving complex problems, and thrive in a collaborative, customer-first environment—this is your opportunity to grow your career with a global technology leader.
What You’ll Do
Pre-Sales Solution Design & Customer Engagement
- Serve as a technical advisor supporting partner and customer pre-sales engagements, including solution design, sizing, and deployment guidance
- Translate customer business needs into tailored, multi-vendor technology solutions
- Contribute to RFI/RFP responses by clarifying requirements and recommending optimal configurations
- Provide technical expertise on product capabilities, integration, and deployment best practices
Technical Enablement & Training
- Design and deliver custom product demonstrations aligned to real-world customer use cases
- Lead technical training sessions for partners, resellers, and end customers (onsite and virtual)
- Develop enablement content, demo environments, and solution center assets
Collaboration & Industry Engagement
- Partner cross-functionally with sales, engineering, and vendor teams to build innovative solutions
- Participate in executive briefings, technical conferences, trade shows, and marketing events
- Support vendor certification initiatives and create technical roadmaps to enhance partner capabilities
Support & Continuous Improvement
- Troubleshoot and support technical escalations with hands-on data collection for engineering teams
- Contribute to programmatic initiatives that improve solution delivery and partner success
- Stay current on emerging technologies and industry trends
What You’ll Bring
Experience & Technical Expertise
- 5–8 years of experience in a pre-sales, solutions architect, or technical consulting role
- Experience with data center infrastructure, cloud, hyperconverged, or multi-vendor solutions
- Strong understanding of solution integration, configuration, and deployment requirements
- Industry certifications (or willingness to obtain) across key vendor technologies
Core Skills
- Ability to translate technical concepts into clear business value
- Strong presentation and communication skills, including delivering to large audiences
- Demonstrated troubleshooting and problem-solving capabilities
- Project or program management experience is a plus
Professional Capabilities
- Highly collaborative, with the ability to build relationships across diverse teams and partner ecosystems
- Strong organizational and time management skills with the ability to manage multiple priorities
- Adaptable, self-motivated, and comfortable working in fast-paced, evolving environments
- Confident engaging with stakeholders at all levels, including leadership
Why Join TD SYNNEX?
At TD SYNNEX, we’re committed to empowering our people to grow, innovate, and make an impact. When you join our team, you can expect:
- Career Growth: Access to continuous learning, technical certifications, and career advancement opportunities
- Global Impact: Work with leading technology vendors and partners to deliver cutting-edge solutions
- Inclusive Culture: We value diverse perspectives and foster an environment where everyone can thrive
- Collaboration & Innovation: Be part of a team that encourages curiosity, creativity, and teamwork
Work Environment & Travel
- Remote/work-from-home with flexibility
- Travel up to 25% (customer sites, partner events, trainings)
- Occasional non-standard hours based on business needs
Ready to Make an Impact?
Bring your technical expertise, curiosity, and passion for innovation—and help us deliver technology solutions that power businesses forward.
At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
