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Perth, Western Australia, Australia
Hybrid
Join TAKRAF Group where your impact reaches beyond borders. Build your future with a company that values innovation, inclusion, and continuous growth to help shape a sustainable future.
We are looking for an experienced and proactive Field Technical Advisor to join our team.
In this role, you will provide technical expertise during site maintenance shutdowns, support customers in the use and troubleshooting of our mineral processing equipment and conduct regular on-site visits to deliver hands-on assistance.
This is an engaging position that blends technical problem-solving, customer interaction, and sales.
This is a full-time field-based role, based Perth reporting to the DELOKOR Aftermarket & Services Manager.
Provide service, maintenance, and technical support during field visits and shutdowns.
Undertake customer visits to promote company’s goods and services
Train and educate customer operators on safe and correct plant operation.
Diagnose technical issues and implement effective solutions.
Manage installations, repairs, commissioning, and ongoing maintenance services.
Maintain site visit schedules and produce timely service reports.
Identify opportunities to grow business at customer sites.
Maintain regular communication and build strong relationships with customers.
Continuously develop technical knowledge of products and services.
Follow company procedures, safety protocols, and collaborate with the technical team.
Field service experience in the mineral processing industry.
Strong troubleshooting, repair, and technical support skills.
Excellent customer service and communication abilities.
Team player with initiative, adaptability, and problem-solving skills.
Proficient with mobile tools and Microsoft Office.
Flexible to work varying schedules and meet site requirements.
Site and Travel allowances available, in accordance with the company policy.
Enjoy flexible hybrid working from both the office and home after successfully completing your probation period, in accordance with the company policy.
Access professional growth and development opportunities.
Access to novated leasing arrangements, providing a flexible and tax-effective way to finance a vehicle.
Entitlement to paid parental leave in accordance with the National Employment Standards (NES) and Company policy.
Access to our Employee Assistance Program for you and direct family members.
Joining #TeamTAKRAF means becoming part of a global, multicultural team that values safety, integrity, collaboration and innovation. We are committed to creating an inclusive workplace where everyone is treated with respect, has equal opportunities and can contribute to their full potential. Our employment decisions are based on qualifications, experience and business needs.
If you are excited about this opportunity, apply now and join #TeamTAKRAF to make a meaningful impact and help shape the future with us.