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Luxembourg, Lëtzebuerg
Hybrid
About us
Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance.
That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of.
What you'll be doing
As our FinCrime Investigator, you'll move beyond standard forensic reconstruction to handle our most critical cases and influence our long-term strategy.
Here's what that looks like in practice:
High-Complexity Investigations – Leading end-to-end forensic investigations into the most sophisticated and multi-layered fraud types (e.g., organized scam networks, complex merchant ATO, and advanced AML/CTF syndicates).
Forensic Reconstruction & Intelligence – Gathering and analyzing data from complex internal systems and advanced OSINT sources to uncover hidden links and build evidence-based intelligence packages regarding new and emerging criminal schemes.
Mentorship & Quality Assurance – Acting as a key escalation point for our first line of defence, challenging assumptions, providing guidance on complex cases, and conducting quality reviews on investigation files and documentation.
Defensible Evidence Management – Applying meticulous attention to detail, ensuring all investigation steps, findings, and evidence are documented in an airtight, defensible manner ready for external auditors, law enforcement, or regulatory review.
Advanced Regulatory Reporting – Authoring and reviewing high-priority SAR/STR narratives for submission, ensuring the "Who, What, When, and Why" of a crime is indisputable under strict regulatory deadlines.
Strategic Control Optimization – Translating complex investigative findings into actionable intelligence, partnering with Product, Data, and Engineering teams to patch systemic vulnerabilities and design next-generation monitoring controls.
Focal Area Leadership – Owning a critical 'Focal Area' to proactively hunt for emerging, new-to-market typologies and presenting trend analysis to FinCrime leadership.
Who we're looking for
This role needs someone equipped with investigative tenacity, data literacy, and a relentless curiosity to uncover complex financial crime patterns.
Experience – 3+ years of demonstrable experience in end-to-end fraud, AML or corporate investigations. A background in Fintech is welcome, but we equally value experience in intelligence sectors, law enforcement, fast-paced banking, and complex corporate/advisory environments.
Investigative & OSINT Mastery – Expert understanding of fraud principles, complex criminal typologies, and forensic reconstruction. Proven expertise in applying OSINT techniques. Working knowledge of AML/CFT regulations and the Strong Customer Authentication (SCA) framework is highly preferred but not mandatory for candidates with exceptional fraud investigation backgrounds. Professional certifications (e.g., CFE, CAMS) are a strong plus.
Analytical Tenacity – Exceptional critical thinking skills with a natural refusal to take things at face value. Proficiency in navigating data analytics tools (like Looker, Splunk, HEX, or Redshift) and leveraging data to uncover the full scope of an issue.
Leadership & Mentorship – Proven capability to guide, coach, and elevate the technical and investigative skills of peers and junior team members.
Strategic Communication – Exceptional written and verbal communication skills, with the ability to synthesize complex, disparate datasets into clear, actionable briefs for executive leadership and external stakeholders.
Proactive Intelligence – A restless investigative curiosity to hunt for invisible risk, challenge existing processes, and proactively close systemic control gaps.
Core Values – Unwavering resilience under pressure, a commitment to continuous learning, and the high-integrity judgment required to handle sensitive, high-risk financial crime incidents.
Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference, we truly encourage you to apply.
CareAbout: how we support your impact
We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world.
That’s why we created CareAbout:
❤️ Health: private insurance for you and your family, psychological support with Serenis, mental health workshops.
💰 Financial resources: Stock Option Plan, meal vouchers, relocation support if you’re moving countries.
⚙️ Growth and development: professional development programs, internal mobility, language courses with Preply.
🌱 Flexibility: unlimited PTO, hybrid working policy*, flexible working hours.
👨👩👧 Family: enhanced parental leave, additional leave for child sickness.
*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.
Equal opportunity employer
At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin.
Join us in a workplace where everyone belongs!
Learn more about us
Curious what it's actually like here? Our values and pillars shape how we work every day: explore them here.
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