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The Fire Alarm Install & Service Supervisor is a role with full responsibility for employees, projects, and operational outcomes. This position is accountable for workforce leadership, including hiring, performance management, discipline, directing work, and approving timecards. The Supervisor ensures successful execution of fire alarm operations, drives productivity and quality, and supports the development of team members.

Essential Duties & Responsibilities:

• Provide full management oversight of fire alarm installation & service teams, including hiring, onboarding, training, performance management, and discipline.
• Direct and coordinate daily work activities of technicians, leads, and field staff.
• Oversee multiple projects to ensure work is completed safely, on time, and in compliance with applicable codes and company standards.
• Approve employee timecards, manage schedules, and allocate workforce resources effectively.
• Monitor operational performance, productivity, and quality across assigned teams and projects.
• Ensure adherence to company safety policies and regulatory requirements.
• Collaborate with project managers, customers, and internal stakeholders to ensure successful project delivery.
• Support employee development through coaching, mentoring, and performance feedback.
• Review and maintain accurate job documentation, reports, and system records.
• Utilize service management, inspection, and workforce management systems for scheduling, reporting, and operational oversight.
• Provide field support in extenuating circumstances as needed.
• Travel to job sites as required.
• Other duties as assigned by management.

Education/Qualifications:

• High school diploma or equivalent required.
• 5+ years of experience in the fire and life safety industry in a supervisory role.
• Demonstrated leadership experience with full management accountability.
• Strong understanding of fire alarm systems, installation practices, and applicable codes.
• Fire Alarm License (FAL) preferred.
• Other industry certifications such as Fire Equipment License (FEL), FEL-K, NICET a plus.
• Proficiency with computers and common business software, including Microsoft Office Suite (Excel, Word, and Outlook).
• Experience using service management or inspection software platforms, such as inspection reporting tools, work order systems, or mobile field service applications.
• Ability to learn and effectively use company-specific systems for scheduling, reporting, and workforce management.
• Must have a clean driving record and active driver’s license (if driving is required).

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned by management.

Physical Requirements:

• Ability to perform physical tasks including lifting, climbing ladders, and working in various environments as needed.
• Ability to lift 50+ pounds.
• Exposure to varying conditions including heights, confined spaces, and active job sites as needed.
• Ability to stand, walk, bend, and kneel for extended periods as needed.
• Work performed in commercial, industrial, and construction environments as needed.

Benefits and Perks:

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Our Commitment:

Pye-Barker is built on four core values – customer-bias, trust, respect, and commitment – that serve as the north star for how we conduct business within our community and across our branches. As a group, we promise to do what’s right by our customers, community, and one another, each and every day.

Our EEO Statement:

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.