Fit and Wear Test Specialist

Who We Are: 

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION: 

Product Development teams drive the mission of delivering the Best Products (function, aesthetic and price-value requirements), Fully Validated and Ready on time for manufacturing all while driving company strategies and policies.

The Fit/Wear Test Specialist supports Inline and Innovation Footwear Product Creation team to process fit and wear testing of new creation footwear models.

The role gains valuable experience working with designers, developers, sports researchers, and product managers. You will also work across the company with engineering, materials, and quality.

You will utilize your knowledge of engineering, biomechanics, to help inform the product creation team of any fit, durability, or performance issues.

MAJOR ACCOUNTABILITIES:

• Drive Self-Development

• Manage the relationship with New Balance’s Collegiate sponsored universities and clubs.

• Work with our cross functional team to test new technical products and technologies that athletes love.

• Works closely with the athletes and product teams to understand performance/user needs.

• Proactively recruit new product testers through events and networking.

• Create, communicate, and track testing timelines to ensure milestones are met and advises on feasibility and applicability of technology to the cross functional teams.

• Identifies fit, wear, and durability issues, clearly communicates the problem internally/externally.

• Ensure data protection rules are followed during all steps of testing.

REQUIREMENTS FOR SUCCESS: 

• Shows capability and passion for being a team player, works with integrity,

committed to understanding the consumer and driving customer satisfaction.

• 2+ years of professional experience with evidence of transferable competencies and skills including strong communication, project management and driving results; product development experience a plus.

• Bachelor's degree in engineering, operations or sports management a plus.

• Domestic travel required (up to 20%).

Lawrence, MA Corp Only Pay Range: $59,500.00 - $76,300.00 - $93,000.00 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Regular Associate Benefits 

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran, or any other protected status.