Fleet Support Engineer (Associate or Experienced)

The successful candidate is a qualified and highly motivated individual who will support safe, efficient, and compliant flight operations of the Global Boeing fleet. As part of the Flight Operations – Customer Support team you will manage complex work in a fast paced and multifaceted environment and have the opportunity to work with both internal and external stakeholders to deliver world class support to our airline customers and the flying public.

Our teams are currently hiring for a broad range of experience levels including Associate and Experienced Fleet Support Engineers.

Position Responsibilities:

• Responds to customer inquiries on subjects including Master Minimum Equipment List (MMEL) and Dispatch Deviation Guide (DDG), Flight Crew Procedures (FCOM/QRH, FCTM), and ferry flight requests

• Provides on and off hours support to Boeing’s 24-hour Operations Center for ferry flight requests and other time-critical customer inquiries related to flight operations

• Conducts fast-paced, high-level research into customer inquiries, using resourcefulness to identify solutions and actionable next steps

• Coordinates with and integrate engineering teams and technical pilots to develop detailed responses

• Documents work with good technical details so that others can use this information to efficiently develop similar future customer responses

• Champions improvements to technologies, tools, and processes to enhance technological readiness and reduce cycle time and cost

• Assists in training others in work processes and work products

This position is expected to be 100% onsite.  The selected candidate will be required to work onsite in Seal Beach, California. 

Basic Qualifications (Required Skills/Experience):

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry

• 2 or more years' related work experience

• Ability to travel domestically and internationally

Preferred Qualifications (Desired Skills/Experience):

• 5 or more years' related work experience

• Familiarity with Boeing flight operations, performance software and commercial airplane performance

• Ability to summarize results; develop conclusions and recommendations based on relevant data sources

Conflict of Interest:

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Total Rewards & Pay Transparency:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. 

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. 

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. 

Summary pay range Associate (Level 2): $104,400 - $127,600

Summary pay range Experienced (Level 3): $126,900 - $155,100