Flooring BU Revenue Operations Analyst

Accountabilities:

Commercial Performance Analysis: Build and maintain an integrated view of business performance across bookings, CARR, ARR, pipeline, churn, renewals, price increases, professional services, and revenue conversion. Prepare recurring reports, investigate performance variations, identify business drivers, and provide clear insights into risks and growth opportunities.
Forecasting and Scenario Planning: Support commercial forecasting by consolidating actual results, pipeline data, renewal trends, professional services projections, and business initiative assumptions. Validate forecast submissions, analyze forecast movements, develop different business scenarios, and support alignment between operational forecasts, Finance, and Revenue Operations.
Pipeline Management and Sales Execution: Monitor pipeline coverage, creation, quality, conversion rates, sales velocity, deal progression, aging, and slippage. Identify data inconsistencies and commercial risks, maintain action trackers, and support the implementation of standardized pipeline management practices.
Go-to-Market Initiative Analysis: Evaluate the effectiveness of commercial initiatives, product launches, campaigns, bundles, and cross-selling strategies. Track performance against objectives, analyze conversion, retention, productivity, pricing, and product mix, and provide evidence-based recommendations for improvement.
Capacity, Quota, and Territory Planning: Maintain analytical views of sales capacity, workforce changes, vacancies, onboarding, productivity, quotas, territories, and account allocation. Identify coverage gaps and resource imbalances, support quota-setting and territory planning, and coordinate workforce data across relevant departments.
Data Quality and Reporting Excellence: Ensure the accuracy, consistency, and reliability of business reporting through regular data-quality checks and reconciliation of multiple sources. Develop analytical models, reporting tools, documentation, and standardized processes to reduce manual work and improve efficiency.
Planning and Performance Reviews: Support annual budgeting, strategic planning, and recurring forecasting cycles. Prepare analytical inputs, reports, presentations, and action trackers for weekly commercial reviews, monthly business performance meetings, and quarterly business reviews.
Cross-functional Collaboration: Work closely with the Revenue Operations Lead, business leadership, Sales, Finance, Professional Services, People, and Data and Systems teams to coordinate information, monitor deliverables, and ensure consistent reporting and operational execution.
Requirements:
Previous experience in Revenue Operations, Sales Operations, Commercial Finance, Business Analysis, FP&A, Business Intelligence, or a related analytical position.
Strong analytical and problem-solving skills, with the ability to translate complex datasets into meaningful commercial insights and actionable recommendations.
Advanced proficiency in Microsoft Excel and practical experience with CRM, reporting, and business intelligence platforms.
Experience with Salesforce and Power BI is considered an advantage.
Working knowledge of commercial and revenue metrics, including bookings, ARR/CARR, pipeline, conversion rates, churn, retention, price realization, forecast accuracy, sales productivity, and quota attainment.
Ability to consolidate and reconcile information from multiple data sources, identify inconsistencies, validate assumptions, and document business rules.
Strong organizational skills and attention to detail, with the ability to manage recurring reporting requirements, multiple priorities, and tight deadlines.
Excellent written and verbal communication skills, including the ability to prepare concise, accurate, and leadership-ready reports and performance commentary.
Collaborative mindset and confidence working with cross-functional teams, including Sales, Finance, Professional Services, People, Data, and Systems.
Proactive and curious approach to understanding business performance, with the ability to quickly develop knowledge of the Flooring market, products, customers, sales channels, and go-to-market strategies.
Bachelor's degree or equivalent academic background.
Benefits:
Permanent, full-time employment under the Brazilian CLT contract (42 hours per week).
100% remote work option or hybrid arrangement for candidates based in Serra Gaúcha or Greater São Paulo.
National medical health insurance through Unimed.
National dental assistance through Unimed.
Extended maternity and paternity leave.
Life insurance.
Meal and restaurant allowance through Alelo Tudo.
Home office allowance, where applicable.
Access to educational platforms and professional training funding.
Education allowance.
Gympass wellness and fitness benefits.
Zenklub mental health and well-being services.
Guapeco pet insurance and care benefits.
Annual profit-sharing program.
Birthday day off.
Discounts and partnerships with pharmacies, restaurants, and theaters.
Inclusive and diverse working environment that encourages professional development, collaboration, and continuous learning.
Opportunities to work with international teams and contribute to strategic business initiatives.