Food & Beverage Attendant - In Room Dining

Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The Role

Located within the award-winning Crown Towers Melbourne, In-Room Dining delivers exceptional dining experiences directly to our guests 24 hours a day, 7 days a week. We are currently seeking enthusiastic, professional and guest-focused Food & Beverage Attendants to join our In-Room Dining team at Crown Towers Hotel on a part-time basis.

As a Food & Beverage Attendant, you'll be a gracious and vibrant host, creating memorable moments through genuine care and connection. Guided by Crown's 4Cs of Service Excellence – Be Courteous, Connect, Create and Care – you'll play an integral role in delivering the luxury service experience Crown Towers is renowned for.

In this role, you will:

• Deliver food, beverages and amenities to guest rooms with professionalism and attention to detail
• Provide exceptional, personalised service that exceeds guest expectations and reflects Crown Towers Five-Star standards
• Set up, service and clear in-room dining orders efficiently and discreetly
• Support the day-to-day operation of the In-Room Dining department, including opening and closing duties
• Maintain presentation standards, service equipment and work areas to the highest standard
• Respond to guest requests promptly and professionally, building rapport with guests from all backgrounds
• Adhere to RSA legislation, food safety requirements and Crown's OH&S policies and procedures

You'll Bring

• Availability to work a minimum of 3-4 shifts per week across a 24/7 rotating roster, including late nights, overnights, weekends and public holidays
• Previous experience in hospitality, food & beverage or hotel operations is preferred
• A passion for delivering exceptional guest experiences in a luxury environment
• Strong communication skills and the confidence to engage with guests at all levels
• Exceptional personal presentation and grooming standards aligned with a five-star hotel environment
• Ability to work efficiently in a fast-paced team environment while maintaining attention to detail
• A valid Victorian RSA certificate

What We Offer

• Attractive hourly rates, including applicable weekend, overnight and public holiday penalties
• Complimentary meals while on shift
• Discounts across Crown restaurants, hotels and retail outlets
• A supportive, inclusive and collaborative team culture
• Ongoing training, development and career progression opportunities within Crown Resorts
• The opportunity to work within one of Australia's most prestigious luxury hotels

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.