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Grand Rapids, Michigan, United States
Onsite
Property Location:
5175 28th Street SE - Grand Rapids, Michigan 49512Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement - Company-matched 401(k)
Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
Incentives - Quarterly bonuses (we succeed together!) based on hotel results
Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance
WHAT YOU WILL DO
Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Operations Leadership team, you will:
Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
Train, develop, and coach team members to achieve success in their roles
Deliver on key business metrics of quality, service, profitability, and team
Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
WHAT WE EXPECT OF YOU
Passion to serve others and exceed our guests’ expectations
Bachelor’s degree in hospitality, business, or related field preferred
Minimum of one-year supervisory experience with demonstrated leadership success. Hotel experience preferred