We’re People People. Are you?
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
The Food and Beverage Attendant (FB) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the breakfast and evening social venues of the hotel. The Food and Beverage Attendant sets-up, services, and breaks-down the food and beverage buffet areas ensuring a high level of quality, consistency and service, as well as acts as the host with how he/she interacts with the guests of the hotel.
What you’ll be doing
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
- Prepare and/or transport all food and beverage items, supplies, equipment, and materials to and from buffet areas.
- Monitor buffet areas, meeting rooms, and event spaces to ensure adequate supplies of food, beverages, plates, utensils, napkins, condiments, and other service items are available. Replenish items as necessary.
- Follow established preparation methods, timing, quality and presentation standards, including requirements for taste, appearance, texture, serving temperatures, portion sizes, and garnishing.
- Prepare salads, sandwiches, soups for sale in the shoppe.
- Welcome guests proactively and respond to requests promptly and professionally. Refer serious concerns or issues to management as appropriate.
- Follow established procedures for the secure handling and proper storage of food, beverages, inventory, and equipment to minimize waste.
- Maintain clean, neat, and well-organized work and buffet areas, including, but not limited to, hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerators, freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles and clean and clear tables as needed.
- Check equipment and machinery to ensure they are in proper working condition. Report any unsafe or malfunctioning equipment, safety hazards, or any maintenance and repair needs to supervisors.
- Assist with the set-up and breakdown of meeting rooms and event spaces. Provide food and beverage service and maintain clean, organized service areas throughout meetings and events.
- Comply with all applicable federal, state, and local laws and regulations, as well as brand standards and hotel requirements regarding food safety, sanitation, cleanliness, workplace safety, and alcohol service.
- Perform other duties as assigned.
Anticipated Pay Range & Additional Job Information
QUALIFICATIONS AND REQUIREMENTS:
- Previous food and beverage experience preferred.
- Previous experience in the hotel industry preferred.
- Ability to speak, read, and write English fluently required; proficiency in additional languages is beneficial.
- Basic reading, writing, and mathematical skills preferred.
- Ability to frequently stand, bend, climb, kneel, and move throughout the facility.
- Ability to lift, carry, or pull items weighing up to 75 pounds.
- Ability to safely handle and regularly use commercial cleaning chemicals.
- Must obtain and maintain ServSafe certification as required for the position.
- May be required to obtain TIPS certification, depending on job responsibilities.
- Availability to work mornings, evenings, weekends, and holidays.
How we reward you
At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
Here’s a snapshot of what we offer:
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation & Sick Time
- Company-Paid Life Insurance
- Company-Paid Short-Term & Long-Term Disability
- Hospital Indemnity, Critical Illness & Accident Insurance
- Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)
- Additional Perks & Employee Discounts
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.
