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Zanesville, Ohio, United States
Onsite
In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always.
ESSENTIAL DUTIES
1.Follows all food and environmental safety precautions per local and state guidelines.
2. Can safely and effectively use all equipment that is utilized in various job duties.
3. Follows proper cleaning/sanitizing procedures to ensure a safe environment for food production and service.
4. Follows established procedures and standardized recipes for the prepping, cooking, assembling, and serving of food items to patients and retail customers.
5. Follows safe and efficient methods of receiving, storing and rotating food supplies.
6. May be required to work in various locations within the department including retail areas, dish room, patient tray line and tray delivery, call center, kitchen prep and production areas, etc.
7. Participates in mandatory training programs, inservices, meetings, CBLs, etc.
8. Treats patients, visitors and coworkers with the utmost respect and dignity according to the Genesis Mission and Values.
9. Maintains privacy and confidentiality at all times, including adherence to all HIPAA laws.
QUALIFICATIONS
1. Ability to communicate effectively verbally or in writing to assure job is completed (read and write).
2. Good written and verbal skills.
3. Good organizational skills.
4. Ability to learn food safety and sanitation practices.
PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1. Living the Genesis Mission, Vision and Values:
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2. Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3. Promotes Patient and Employee Safety
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.)
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Regularly required to stand, walk, use hands to finger, handle or feel, reach with hands and arms and move the head and neck.
2. Occasionally required to climb, balance, stoop, kneel, crouch, crawl, taste or smell.
3. Must regularly lift and/or move up to 25 pounds.
4. Special vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.
Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job .