This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Formulary & Systems Analyst II based in United States.
This role supports the configuration and operational systems that determine how medication orders are built, routed, and fulfilled across a nationwide telehealth environment.
You’ll translate approved clinical protocols and pharmacy specifications into precise, production-ready configurations within an internal ordering platform.
The work combines systems configuration, data validation, cross-functional coordination, testing, and operational problem-solving.
You’ll manage multiple concurrent builds while ensuring medication, dosage, quantity, cadence, and routing details are accurate before going live.
The position has a direct operational impact, as configuration decisions ultimately influence what products and medication options patients can receive.
You’ll work closely with clinical, implementation, pharmacy, planning, and development teams in a fast-moving, collaborative environment.
This is an excellent opportunity for a detail-oriented analyst who enjoys structured problem-solving, ownership, and improving complex operational systems.
Accountabilities
- Configure and test medication SKUs within the ordering platform, including products, strengths, dosage levels, quantities, and fill cadences based on approved specifications.
- Translate clinical protocols and pharmacy-provided product information into accurate platform configurations while maintaining the designated source of truth.
- Configure titration schedules and verify that each dose level corresponds correctly to the appropriate product, strength, and quantity.
- Reconcile clinical requirements with pharmacy inventory and specifications, performing accurate unit and volume calculations when concentrations differ from protocol requirements.
- Escalate discrepancies that cannot be resolved through calculation or documented specifications to the appropriate clinical or pharmacy stakeholders rather than making unsupported decisions.
- Coordinate assigned builds with Clinical, Implementation, pharmacy partners, and other stakeholders to ensure all dependencies are addressed before activation.
- Participate in project intake meetings, clarify requirements, and take ownership of assigned configuration projects from intake through completion.
- Manage priorities across concurrent builds and competing deadlines, proactively communicating conflicts and escalating risks when necessary.
- Test configurations before enabling provider ordering and troubleshoot unexpected system behavior within the scope of the role.
- Execute state-by-state routing and volume changes based on capacity plans, service-level guidance, and operational requirements.
- Identify and close assigned configuration gaps to support consistent coverage across all states and applicable clinical protocols.
- Monitor pharmacy integrations for configuration-related errors, resolve issues within scope, and escalate systemic problems appropriately.
- Communicate platform defects and improvement opportunities to development teams with clear documentation of the issue, expected behavior, and potential solutions.
- Maintain accurate documentation of configuration procedures and update materials as systems, workflows, and requirements evolve.
Requirements
- Bachelor’s degree or equivalent combination of education and relevant professional experience.
- 3+ years of experience in configuration, operations, analysis, coordination, or a comparable role where precision and accuracy have significant operational consequences.
- Exceptional attention to detail and the discipline to maintain accuracy when performing repetitive, structured, and high-volume work.
- Strong communication skills, including the ability to proactively involve the appropriate stakeholders when requirements are incomplete, unclear, or inconsistent.
- Demonstrated problem-solving ability, with a structured approach to identifying missing information, determining the right source of clarification, and resolving issues.
- Proven ability to independently organize and prioritize workloads across multiple concurrent projects and deadlines.
- Ability to quickly learn proprietary internal systems and confidently perform detailed configuration work within them.
- Strong spreadsheet skills, including lookups, pivot tables, and management of structured datasets.
- Persistence and resilience when working through complex, highly detailed operational challenges.
- Experience configuring products, catalogs, SKUs, or similar records within an internal platform or ordering system is preferred.
- Experience in healthcare, pharmacy, regulated operations, or another highly controlled environment is a plus.
- Familiarity with EHR, pharmacy management, e-commerce, or workflow configuration systems is advantageous.
- Exposure to APIs, JSON, systems integrations, or related technical concepts is preferred.
- Experience working from controlled specifications, protocols, or approved documentation where the source of truth is maintained by another team is valuable.
- Familiarity with SQL is a plus.
- Experience working in a startup or high-growth environment is beneficial.
Benefits
- Medical, dental, and vision insurance plans.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
- Flexible paid time off (PTO).
- 401(k) retirement plan with company matching.
- Life insurance.
- Pet insurance.
- Additional benefits and employee support programs.
- Full-time, remote opportunity based in the United States.
- Opportunity to work in a relatively flat organization with significant autonomy and ownership.
- Collaborative environment where employees are encouraged to contribute ideas and drive improvements.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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