This role combines deep battery expertise with strategic impact - you'll solve complex battery challenges while shaping Ohm's product roadmap and driving measurable business outcomes.
### **Key responsibilities**
* Own the end-to-end integration and implementation strategy for our enterprise customers: develop battery models, coordinate stakeholders, deliver training and technical support, and serve as customers' trusted technical advisor
* Drive business impact: Ensure customers achieve measurable value (faster R&D, improved workflows) that leads to platform expansion and renewals
* Build strong technical relationships: Partner with customers through regular calls and on-site visits to optimize platform adoption, while translating their needs into engineering priorities
* Test the product relentlessly to identify bugs, optimize workflows and ensure Ohm consistently delivers the expected customer experience
### **What we’re looking for:**
**Qualifications**
* Ph.D. in STEM with battery research experience OR B.S./M.S. in STEM with 2+ years working with battery data in industry (cell manufacturers, automotive OEMs, etc.)
* Strong Python skills and experience building battery models
* Experience with generative AI tools (Claude Code, Cursor, etc.)
* Confidence analyzing time-series data and communicating battery science insights (degradation mechanisms, anomaly detection)
**You’ll thrive if you:**
* Excel at troubleshooting with exceptional attention to detail
* Have strong organizational skills to manage multiple requests and drive initiatives to completion
* Are relentless about understanding and delivering what creates customer value
* Push for excellence and move fast with AI-first workflows
* Are not above getting into the weeds of a problem to help customers get more value from Ohm
### **What we offer**
* An opportunity to work in person in San Francisco with a lean team dedicated to building something great together
* Flexible PTO - we trust you to balance rest with the high intensity of an early-stage startup
* Team off-sites to bond, create and build
* Platinum health, vision, dental
### **Key success milestones for this role**
**Within 7 days**
* Develop a deep understanding of how the Ohm platform works and customer use cases, joining customer calls
* Ship your first customer-facing work - respond to a customer query, and/or build a simple analysis that a customer will benefit from
* Test an Ohm feature end-to-end, understand the use case and identify a change that would drive value for our customers
**Within 30 days**
* Begin supporting customers as a program manager and technical contact
* Find and deliver multiple improvements to the Ohm product
* Build and deploy a custom battery analysis/workflow that unlocks measurable customer value
* Run a demo or training session that drives platform adoption
**Within 90 days**
* Have shipped enough customer value that customers can point to specific examples of how Ohm accelerated their R&D or manufacturing timelines
* Drive measurable business impact: accounts expanding, customers renewing, or direct revenue influence
* Confidently represent Ohm on-site with customers
Visa sponsorship is not available for this role.
