Forward Deployed Engineer (Implementation Engineering)

Forward Deployed Engineers work embedded inside enterprise engineering teams to design and build AI-native automation on the Harness platform. This is a hands-on, code-first role. You will write production code and scripts, build production pipelines, and connect Harness AI Agents into a customer's existing systems, staying engaged until the capability is live in production. You will work directly alongside customer engineers, turning business objectives into working software rather than documentation or advice.

• Embed inside a customer's engineering organization for the length of a build engagement to design and build agent-driven automation across the software delivery lifecycle.
• Write production code connecting Harness AI Agents to a customer's pipelines, repositories, ITSM tooling, security systems, and infrastructure.
• Partner directly with customer engineering stakeholders and the broader Harness delivery team to translate an approved plan into working software.
• Prototype quickly, ship incrementally, and iterate directly with customer engineers rather than handing off a static design document.
• Turn what you build into reusable patterns and share them with the broader Harness delivery organization.
• Bring direct feedback to Harness product and engineering teams based on what you learn building in real customer environments.
• Support the transition from custom build to steady-state operation so the customer can independently operate and extend what you built
  
  What Success Looks Like:
  -A working, production agent integration lives in the customer's environment by the end of the engagement.
  -A reusable pattern or template captured in the Solutions Factory as a direct result of the build.
  -Customer engineering stakeholders are able to operate and extend the integration without an ongoing Forward Deployed Engineer presence.
  -Healthy, ongoing customer adoption of the Harness platform and AI Agents beyond the specific build, achieved by working closely with the customer throughout the engagement rather than handing off at go-live.

• A platform engineering or software engineering background, with hands-on coding, scripting, and integration ability, not configuration-only experience. You are comfortable working directly in a customer's codebase, infrastructure workflows, and CI/CD frameworks.
• Experience building integrations against APIs, event-driven systems, or LLM and agent orchestration frameworks.
• Prior experience in a forward-deployed, solutions engineering, architecture, or embedded consulting capacity where success was measured by working software, not documentation or advisory output.
• Strong grounding in CI/CD and infrastructure-as-code, plus depth in at least one adjacent domain, such as security, observability, or cost management, sufficient to reason about where an agent should plug into a customer's software delivery lifecycle.
• Comfortable operating with ambiguity: able to work from a business objective and an agent's capability boundary to a working integration without a pre-written specification.
• Excellent stakeholder communication, able to work day to day with customer engineers while keeping internal stakeholders aligned on progress.
• Willingness to travel to customer sites for the duration of an active build

Work Location

• Remote with frequent travel (Up to 50%)

What you will have at Harness

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Flexible work schedule
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Monthly, quarterly, and annual social and team building events
• Monthly internet reimbursement