**About the role**\
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SigNoz is a global open source project with users in 30+ countries. We are building an open-source observability platform which helps developers monitor their applications and troubleshoot problems, quickly.\
In less than a year of our launch, we have reached 22000+ [Github stars](https://github.com/signoz/signoz), 6000+ members in the slack community and 150+ contributors.\
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**Why us?**
* Opportunity to work in a global dev infra product
* Backed by YC and some of the prominent VCs in the Bay Area
* We are completely remote. No offices
* Work directly with engineering teams at high-growth companies
**We're looking for someone who is:**
* **Technical enough to architect observability solutions** - you'll work directly with engineering teams to design their OpenTelemetry instrumentation strategy, customize dashboards, and optimize for their specific use cases.
* **Excellent at technical documentation** - you'll create custom integration guides, troubleshooting docs, and best practices documentation that engineering teams actually want to follow.
* **Capable of hands-on implementation** - you'll directly contribute to customer codebases, help debug instrumentation issues, and ensure successful deployments rather than just providing guidance.
* **Product-minded** - you'll identify patterns in customer deployments and work with our product teams to build better defaults, templates, and tooling.
**Who would be a good fit**
* **2-6 years experience in technical roles** - DevOps, SRE, Platform Engineering, or Solutions Engineering backgrounds
* **DevOps/Platform engineering background** - Containerization, Kubernetes, infrastructure as code, cloud platforms (AWS/GCP/Azure)
* **Strong programming skills** - comfortable contributing to customer codebases in multiple languages (Go, Python, Node.js, Java)
* **Excellent technical writing** - can create clear, actionable documentation that engineers actually use
* **Systems thinking** - can understand complex distributed architectures and design monitoring strategies that scale
* **Strong learning skills** - can quickly understand new customer environments and adapt solutions accordingly
**Who may not be a good fit**
* People who prefer working in isolation rather than directly with customers
* People who struggle with technical writing or documentation
* Candidates who avoid hands-on coding or technical implementation
* Those who prefer following established processes rather than creating new solutions
Visa sponsorship is offered for this role.
