Forward-Deployed Product Manager (US-Remote)

About Tailor Tailor is a pioneer in Headless ERP technology. Our platform empowers companies to build internal workflows that adapt to their unique needs — faster, smarter, and developer-first. --- About the Role We’re looking for a Forward-Deployed Product Manager to serve as the key bridge between our clients and internal product and engineering teams. You’ll play a vital role in extracting requirements, managing communications, and supporting successful deployments led by the technical team. This client-facing, high-context role focuses on clarity, alignment, and speed. --- What You’ll Do * Gather and Clarify Requirements * Work directly with clients to understand business needs and pain points * Translate those needs into clear, prioritized requirements for engineers * Own the Client Relationship * Act as the main point of contact for client-facing conversations during onboarding, scoping, and delivery * Proactively manage expectations, timelines, and feedback loops. * Support Internal Teams * Provide context and clarity to engineers to help ensure smooth delivery.\ Ensure alignment between what was requested, what’s being built, and what’s being shipped. * Build Repeatable Patterns * Identify recurring client needs and help formalize templates, docs, or processes to streamline future deployments. * Help improve internal handoff flows, requirement intake, and communication patterns. * Shape the Product Roadmap * Distill recurring customer insights into strategic themes, prioritized high-impact features, and propose data-driven roadmap that advances Tailor’s vision. --- What We’re Looking For * 2+ years in a Software Company * Relevant experience in a SaaS, ERP, or composable software environment is preferred, especially with an understanding of modular solutions, low-code platforms, or customer-centric software deployments. * 5+ years in product management, solutions, customer success, or consulting roles with strong client interaction * Proven ability to engage with both technical and non-technical stakeholders. Experience managing customer relationships, translating business needs into actionable product requirements, and facilitating customer-driven product changes. * Exceptional communication skills — you can make complex things sound simple and actionable. * Organized, structured thinker who can reduce ambiguity * Technically fluent enough to collaborate with engineers and ask the right questions * Based in or willing to be frequently present in Los Angeles. \~20% travel. --- Nice to Have * Experience with ERP, internal tools, or operational SaaS products * Familiarity with APIs, data workflows, or developer platforms * Consulting or customer onboarding background * Comfortable supporting multiple stakeholders and balancing competing priorities --- Compensation & Benefits * Salary: $130,000 – $170,000 + Bonus * Benefits: Health, dental, vision, flexible PTO, and more --- Why Tailor?\ You’ll work directly with the product team on a fast-growing platform solving real operational pain. If you love being the voice of the customer, reducing friction, and making teams more effective — let’s talk. Apply now and help us shape the future of Headless ERP. Visa sponsorship is not available for this role.