Forward Deployment Engineer

About Aptia

Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.​

With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.​

Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.

And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.

Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. 

Job requirements

Job Summary

We are seeking a Forward Deployed Engineer (FDE) to help bridge the gap between business opportunity and technical execution. This is a hands-on role that combines software engineering, solution design and business problem solving. You will work directly with operational teams, technology teams and leading AI vendors to identify opportunities, build solutions and deploy them into production environments. The successful candidate will be comfortable working across the full lifecycle of AI delivery - from understanding business processes and evaluating opportunities through to solution deployment, adoption and continuous improvement.

Key Responsibilities

Business Engagement & Solution Design

• Partner with business leaders and operational teams to understand workflows, challenges and improvement opportunities.
• Partner with Technology and Transformation teams to accelerate AI enablement
• Apply AI, automation and workflow technologies to improve business outcomes.
• Translate business requirements into practical technical solutions.
• Support the development of business cases and implementation plans.

Solution Development & Deployment

• Design, build and deploy AI-enabled applications, workflows and automation solutions.
• Develop integrations between AI platforms, enterprise systems and business applications.
• Build APIs, services and lightweight applications to support operational use cases.
• Rapidly prototype and test new solutions before scaling successful implementations.
• Ensure solutions meet appropriate standards for security, resilience and maintainability.

AI Delivery & Vendor Collaboration

• Work alongside AI vendors and technology partners to evaluate and deploy new capabilities.
• Support proof-of-concepts, pilots and production implementations.
• Contribute to AI evaluations, testing and performance measurement activities.
• Help establish repeatable patterns and standards for AI delivery across the organization.

Adoption & Continuous Improvement

• Work directly with end users to improve solution effectiveness and usability.
• Monitor adoption, performance and business outcomes.
• Identify opportunities to optimize deployed solutions.
• Support process redesign and change adoption activities where required.

Required Skills and Experience

• Bachelor's degree in Computer Science, Engineering, Information Systems or a related discipline, or equivalent practical experience.
• 15+ years of experience in software engineering, solution engineering, implementation consulting or a related technical role.
• Minimum 5+ years of experience on AI-specific projects
• Experience developing AI-enabled applications and workflows.
• Experience supporting AI evaluation, testing and performance measurement.
• Experience with AI agent orchestration and human-in-the-loop workflows.
• Experience with enterprise knowledge retrieval, semantic search and unstructured data
• Experience working with structured and unstructured data pipelines.
• Experience within financial services, pensions, insurance or other regulated industries.
• Experience with workflow automation and process orchestration platforms.
• Experience designing and delivering production-grade software solutions.
• Experience working directly with business stakeholders to solve operational challenges.
• Strong communication and stakeholder management skills.

What Success Looks Like

• Deliver AI-enabled solutions that create measurable business value.
• Improve operational efficiency and colleague productivity.
• Accelerate adoption of AI across business functions.
• Establish trusted partnerships across operations, technology and business teams.
• Contribute reusable assets and delivery patterns that support enterprise-wide AI adoption.

How to apply

If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.