**In this role you will...**
* **Embed yourself into the client workflow** to identify problems and oportunites
* **Build the team** of forward deployed engineers
* **Develop solutions** **using Rebolt** to automate phone calls, email, and messaging systems
* **Lead technical implementations** and ensure smooth integration with customer systems and data sources
* **Build custom integrations** connecting our platform to freight management systems, CRMs, and databases
* **Provide technical guidance** throughout the customer lifecycle from onboarding to ongoing optimization
* **Collaborate with engineering** to feed customer insights back into product development
**You will be a perfect fit if you...**
* Have **engineering background** with strong problem-solving and analytical skills
* You’re proficient in **Python and Typescript**
* Have experience with **APIs & integrations** including REST, GraphQL, OAuth, and JWT
* Can **translate complex technical concepts** into clear language for customers and stakeholders
* Have a **customer-centric mindset**
**You will be an exceptional fit if you also...**
* Are **adaptable** and thrive in fast-paced, evolving tech environments
* Have worked with AI solving company problems
* Can **diagnose** technical **issues** a **ship fixes quickly**
**What it means to join the team:**
* Autonomy to "just ship it"
* Modern tech stack
* Honest and low-ego
* Ownership of problems and solutions
Visa sponsorship is not available for this role.
