Fraud Strategy Analyst

Responsibilities:

●    Investigate suspicious activity across accounts, payment cards, devices, and recipients; identify linked behavior and patterns that individual transaction reviews may miss.
●    Identify unusual transaction patterns, emerging fraud trends, and opportunities to detect suspicious activity earlier.
●    Analyze fraud and chargeback activity across accounts, payment cards, devices, recipients, issuing banks, countries, and customer segments.
●    Recommend new alerts, early-warning indicators, and monitoring reports that enable faster detection and response.
●    Review fraud cases to understand what was missed and recommend improvements to existing controls.
●    Work with fraud operations, rules, AI, and technology teams to implement and measure improvements.
●    Identify potential fraud risks as Mobile Wallet, Web, and WhatsApp continue to grow.
●    Present findings and recommendations to management in a clear, actionable manner.

Education Certification and Experience Required

●    Bachelor’s degree in a quantitative, business, or related field, or equivalent relevant experience.
●    Experience in fraud analysis, payment risk, or related investigations, including hands-on analysis of transaction data, is a plus.

Required skills:

●    Strong analytical and investigative skills, with a natural curiosity for identifying patterns and understanding why things happen.
●    Ability to turn observations and data into practical recommendations.
●    Comfortable using Excel, dashboards, and reports to analyze trends.
●    Strong communication and problem-solving skills.
●    Clear written and verbal communication; ability to document investigations, explain decisions, and collaborate with technical and operational teams.
●    Familiarity with SQL, AI tools, or fraud detection systems is helpful but not required.