Front Desk/Mailroom - Student Assistant

Job Title

Front Desk/Mailroom - Student Assistant

Department

University Advancement Operations JM

Worker Type

Student (Fixed Term)

Pay Information

For hourly student pay rates, please visit the Student Job Classification page on the Office of Human Resources website. For salaried student positions, contact the department for pay information.

Duration of Appointment

Duration: Winter Break, J-Term, and/or Spring Semester (Multiple terms available; availability for all terms is not required)

Maximum Scheduled Weekly Hours

1

Job Description Summary

University Advancement seeks a versatile Student Assistant to handle front-desk operations, divisional mailroom logistics, and database support. Serving as the primary point of contact for guests, this role manages incoming/outgoing mail, conducts campus mail runs (driver’s license required), and maintains constituent records. Additional duties include supporting staff with special projects as they arise.

Job Description

Essential Duties

• Work assignments are completed under close supervision.
• Procedures are well established.
• Employees typically follow well-defined policies and procedures.

Minimum Qualifications

Must pass a HireRight DMV background check

Valid US Driver's License

Minimal training or prior knowledge of work is required.

Additional Position Information (if applicable)

Availability: Hiring for Winter Break, J-Term, and Spring Semester positions. Candidates do not need to be available for all terms to apply.

Front Desk & Office Support

• Office Hospitality: Serve as the primary point of contact for University Advancement; greet donors, alumni, and guests with a professional, welcoming demeanor.
• Operational Assistance: Provide administrative support to ensure the smooth, daily operation of the division.

Mailroom & Logistics

• Distribution: Receive, sort, and deliver incoming mail and packages to divisional units.
• Mail Preparation: Assemble and prepare outgoing divisional mailings accurately and on schedule.
• Campus Deliveries: Perform regular campus mail runs to maintain timely document flow (valid driver’s license required).

Data Management & Research

• Information Integrity: Update constituent records (addresses, phone numbers, emails) in the Advancement database for the Gifts and Records team.

Other Duties 

• Perform additional tasks as assigned to support divisional goals.

Qualifications & Skills

• Dependable and punctual with a strong work ethic and consistent, reliable attendance.
• Prompt and clear communicator who follows up on assigned tasks in a timely manner.
• Attention to detail and strict commitment to maintaining data privacy and confidentiality.
• Proficient in Microsoft Office (or comparable Google programs) with the ability to learn new software.
• Strong organizational skills with the capacity to prioritize tasks and meet deadlines consistently.
• Valid driver’s license required.

Required Application Documents

Resume/CV & cover letter preferred, but not required.

Posting Contact Information

Mindy Kennedy
kenne103@miamioh.edu

Additional Information

A criminal background check may be required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Miami University Values Statement
Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.

For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.

Clery Act
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.

Labor Law Posters for Applicants

Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.