Now hiring Full Time Resident Concierges in Miami, FL!

Join us at our upcoming in-person hiring event! This is your chance to interview directly with our team, learn more about the role and discover what a career with Bozzuto could look like.

To get started, click “Apply” to complete a brief questionnaire to confirm your interest in this event.

A recruiter will follow up to learn more about you, share the event location and schedule your in-person interview. Offers may be extended to qualified candidates within 48 hours of the event.

Event Details

When: Wednesday, November 4th

Time: 10AM-3PM EST

Please come with your updated resume and business professional dress. We look forward to speaking with you!

Primary Responsibilities:

As the Resident Concierge, you’re the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. Your natural ability to strike up a conversation and make people feel “at home” is what enables you to excel. You enjoy personalizing every interaction. That’s why you know the names and favorite things of all of your customers (including the four-legged ones).

As a Resident Concierge, your primary responsibilities include:

• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift

What You Bring to Us:

• 2+ years’ experience in a hospitality, retail, travel or hotel environment
• Outstanding communication skills, both written and verbal
• A sharp professional appearance
• Competent with various software, apps and computer programs
• An eye for detail and a knack for anticipating a customer’s needs
• A customer-focused mentality
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

This position is eligible for additional bonus opportunities.