Job Overview
The Security Shift Supervisor for ParkX Management ensures that the facility is run smoothly, safely, cleanly, and is a good experience for residents, tenants, and guests.
Key Responsibilities
- Complete hourly patrol route of the property using the security system
- Access control for guests, tenants and vendors
- Ensure no property is being damaged
- Conduct of routine foot patrols in and around building.
- Perform other duties as assigned
- Observation and reporting of safety
- Issue Banning notices to rule violators
- Maintain file for Ban Notices and notify management when necessary
- Maintain the appearance of the two plaza kiosks
- Enforce the “no dogs on the plaza” policy
- Keep updated information (e.g., Kiss N Ride, Contact Phone #’s, Rules of Conduct) and communicate to guests as needed
- Report any unknown work that is occurring at the property to management
- If anyone parks illegally on the plaza, notify Park X, Commercial property management, and Residential property management immediately
- Communicate to guests that we must keep the fire access areas accessible for fire trucks and ambulances
- Close loading dock doors as needed
- Report any concerns to management
- Reston and Loudoun Station: Assist the Marketing team before, during, and after events as needed
- Reston Station: Manage the valet; ensure that cars are not being parked on the plaza or on the down ramp
- Reston Station: For Special event, ensure that the plaza marketing plan is followed
- Reston Station: Manage traffic coming onto the plaza and keep it moving
Qualifications
- High School Diploma
- Must be certified security officer by the state of Virginia
- Minimum of at least 1 year experience in customer-service related field
- Valid driver's license without major violations
- Flexibility to work after hours and weekends, as needed
- Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
- Strong sense of urgency
- Strong problem-solving, time management and communication skills
- Must be highly credible and trustworthy, and operate with high degree of integrity
- Must hold oneself and others accountable and strive for a high level of excellence
- Must have a positive, can-do attitude and be able to fuel growth and innovation
- Must be customer-focused and results-oriented
- Must want to continuously learn and develop
- Exceptional oral and written communication, active listening, and organizational skills
- Ability to establish strong working relationships with others in team setting
- Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
- Self-directed and able to work independently, with minimal supervision
Physical Demands & Work Environment
- Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach
- Push, pull or lift up to 50 pounds
- Continuous repetitive motions
- Work under variable temperature conditions (or extreme heat or cold), under variable noise levels, outdoors/indoors, around fumes and/or hazards, around dust and/or mite hazards, around chemicals and bio-hazards
Benefits
Compensation:
Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance
Career Development
- Opportunities for Advancement within our expanding portfolio
- Annual Professional Development Funds to fuel your growth
Employee Perks (to name a few):
- Free Parking and EV charging
- Parental Leave Program
- Enjoy a Friendly Work Environment that values collaboration
*Note benefits vary depending on the function of your role
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