Want to know if this job is worth applying to?
Ottawa, Ontario, Canada
Hybrid
Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.
Department:
ACCE Associate ChairPosition Type:
Full-Time SupportSalary Range:
$38.09-$44.04-HourlyScheduled Weekly Hours:
36.25Anticipated Start Date:
December 07, 2026Length of Contract:
n/aPosting Information
Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.Posting Closing Date:
November 12, 2026Please note: jobs are posted until 11:59 pm on the job closing date.
Land Acknowledgment:
Algonquin College campuses in Ottawa and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.
Job Description:
Reporting to the Associate Chair, the Student Success Specialist plays a vital part in a student's academic success and is an important position in the strategic enrolment management process. Working within an integrated team of Faculty, Program Coordinators, Associate Chair and Chairs, the Student Success Specialist plays a key role in the development and implementation of academic success strategies in a learner's journey and fulfills multiple responsibilities related to specialized progression supports and guidance.
A major focus of this position is proactively reaching out to learners deemed "at risk" through various student engagement initiatives and integrate with the work of other internal stakeholders (Faculty, Program Coordinators, and Chairs) by delivering enhancement programming to learners in accordance with a student retention calendar. This position places particular emphasis on programming and interventions on level one students.
Working closely with Faculty, the Student Success Specialist brings in supports and resources at key times along the student academic journey. The incumbent supports strategic enrollment management by successfully implementing core student retention strategies, identifying process improvements and recommending new initiatives. As part of their duties, the incumbent will meet with at-risk students considering withdrawing from their program to support an informed decision process that may include referrals and check-ins with various program supports and services. The incumbent will make recommendations based on analysis of student withdrawal data. The incumbent provides students with impartial guidance to support their academic success, offers resources and referrals to College services and respond to questions or concerns learners may have. The incumbent must work closely and partner effective with Student Support Services and programs.
Key responsibilities:
Conduct proactive outreach to students at key points in their academic journey.
Required Qualifications:
Assets
Work Schedule: Monday-Friday 8:00 a.m. - 4:00 pm with 1 work from home day.
* This position is paid at Payband H
* Vacancy for P23681
This position is eligible for hybrid work in conjunction with the College's Flexible Work Arrangement Policy. https://www.algonquincollege.com/policies/hr26/ (subject to change).
This position is subject to the terms of the Full-time Support Staff Collective Agreement: https://www.algonquincollege.com/hr/files/2019/04/2018-2022_college_support_ft.pdf
Why Join Algonquin College?
Compensation: Many roles offer a competitive base salary and comprehensive benefits, including health, dental, and retirement plans designed to support your well-being. Eligibility for benefits vary by position. Benefits | Careers
Learning and Development Opportunities: Access to training, tuition assistance programs (Algonquin College Courses and Degree Completion), certifications, workshops, and professional courses that allow you to grow and advance in your career. About Us | Employee Learning and Development. Availability depends on role and employment status.
Company Culture: Our values of caring, learning, integrity, and respect define how we interact with one another. We foster a supportive and collaborative environment. Algonquin College has been recognized by Forbes as one of Canada’s Best Employers for 2025 and one of Canada’s Best Employers for Diversity for 2024
Inclusion, Diversity, Equity, and Accessibility (IDEA): We are proud to be the first Ontario college to implement an Equity, Diversity, and Inclusion policy, fostering an inclusive workplace where all employees feel respected and valued. Affinity Group Conversation Communities | Inclusion & Diversity & Truth and Reconciliation
Flexible Work Arrangement Policy. Select positions are eligible for hybrid work in accordance with the College’s Flexible Work Arrangement Policy https://www.algonquincollege.com/policies/hr26/ (subject to change).
How We Use AI in Hiring:
Algonquin College uses artificial intelligence technology to assist in screening and assessing applicants and their applications, while ensuring that all processes respect and uphold the provisions of applicable collective agreements above all else.
Accessibility:
Algonquin College values diversity and is an equal opportunity employer. We are committed to fostering an inclusive, equitable, and culturally respectful workplace. We offer an inclusive work environment and encourage applications from candidates of all backgrounds, including Indigenous peoples, persons with disabilities, members of racialized groups, and individuals from diverse communities. If you require accommodation during the recruitment process, please contact the Human Resources department at humanresources@algonquincollege.com. While we thank all those who apply, only those to be interviewed will be contacted.
.jpg?1700169058){kind=logo}