Fundraising Data & Operations Coordinator

Accountabilities

You will maintain high-quality fundraising data and provide operational, analytical, and research support to help teams manage donor relationships and identify funding opportunities. Key responsibilities include:

• Data Quality and CRM Operations:

  • Maintain accurate donor, prospect, portfolio, opportunity, engagement, contact, and gift records in CRM and connected fundraising systems.

  • Perform routine data entry, imports, list preparation, record updates, and reconciliation according to established procedures.

  • Investigate missing, inconsistent, or duplicate information and coordinate corrections with relevant teams.

  • Conduct recurring CRM audits, identify data quality trends, and recommend practical improvements.

  • Support daily gift and donor list processes, helping fundraisers locate gift records, receipts, and related information.

  • Analysis and Reporting:

    • Compile, validate, and analyze donor, portfolio, program, and financial data to support fundraising plans, performance indicators, and progress reporting.

    • Maintain recurring reports, dashboard inputs, and reporting templates, while preparing ad hoc analyses as needed.

    • Review source data, calculations, and report outputs to ensure accuracy before distribution.

    • Explain trends, discrepancies, and information gaps clearly, documenting reporting definitions and assumptions.

    • Research and Funding Opportunity Support:

      • Conduct preliminary donor and prospect research, verify relevant information, and prepare concise, source-supported research notes.

      • Maintain funding opportunity lists and supporting materials, ensuring information remains accurate and current.

      • Review project information in shared fundraising tools and identify missing or outdated program and financial details.

      • Contribute research and analysis to help colleagues assess funding opportunities, evaluate potential alignment, and inform unrestricted and other fundraising strategies.

      • Fundraiser Support and Special Projects:

        • Maintain clear procedures, reference materials, and organized fundraising resources.

        • Collaborate with operations, program, monitoring and evaluation teams, and other stakeholders to improve data collection, reporting, and information sharing.

        • Recommend and support practical process improvements, including automation, quality checks, and better workflows.

        • Help colleagues adopt new tools and take on related responsibilities as team priorities evolve.

        Requirements:

        The ideal candidate combines fundraising or data operations experience with strong analytical skills, exceptional attention to detail, and the ability to manage confidential information. The following qualifications and proficiencies are expected:

        • Bachelor's degree in business, fundraising, computer science, data science, or a related field, or equivalent professional experience.

        • At least five years of experience in donor operations, engagement, data operations, fundraising, or a related area.

        • Demonstrated experience managing fundraising data in Salesforce or a comparable CRM platform.

        • Two to three years or more of experience in development or fundraising data operations, database management, reporting, research, or related work involving detailed records and analysis.

        • Strong Excel skills, including formulas, sorting, filtering, Pivot Tables, and comparing or reconciling datasets.

        • Proficiency with Microsoft Office tools and the ability to learn CRM, database, and reporting systems.

        • Strong analytical judgment, attention to detail, and follow-through, with the ability to investigate discrepancies, verify information, and communicate findings clearly.

        • Ability to manage sustained, detail-oriented and sometimes repetitive work while adapting to changing assignments and competing priorities.

        • Strong organizational and time-management skills, including the ability to meet deadlines and communicate when priorities or capacity need clarification.

        • Clear written and verbal communication skills, a collaborative approach, and sound judgment when handling confidential donor and organizational information.

        • Ability to work independently and build respectful relationships across cultures, functions, and virtual teams.

        • Cross-functional project coordination skills, including the ability to understand dependencies, decisions, risks, and deadlines.

        • Donor-centered judgment and an understanding of the supporter experience across automated and personal interactions.

        Preferred qualifications:

        • Experience in nonprofit organizations or fundraising operations.

        • Experience supporting leadership giving or principal giving teams.

        • Familiarity with Blackbaud CRM or comparable fundraising databases.

        • Experience with Power Query, Power BI, or similar reporting and data analysis tools.

        • Knowledge of basic donor research and the ability to interpret program and financial information.

        • Interest in international project management and supporting global initiatives.

        Benefits:

        • Annual salary range of $70,000–$80,000, depending on experience and competencies.

        • Health and wellness benefits, including Flexible Spending Accounts (FSA) and/or Health Savings Accounts (HSA).

        • Employee Assistance Program.

        • 403(b) retirement plan, including employer matching and an additional discretionary employer contribution.

        • 22 vacation days per year.

        • 12 statutory and discretionary holidays.

        • 10 sick days per year.

        • Employer-paid life insurance and accidental death and dismemberment (AD&D) coverage.

        • Professional development opportunities.

        • Annual merit increase opportunities.

        • Optional critical illness insurance, legal assistance plan, and pet protection.

        • Additional benefits for eligible U.S.-based employees working at least 30 hours per week.