At Aristocrat, our goal is to bring happiness to life through the power of play! As a Game Operations Specialist, you will play a key role in game content release and management. Your work will help our high-quality games reach players seamlessly and on schedule. This is an outstanding opportunity to join a vibrant team committed to delivering remarkable gaming experiences across diverse markets and platforms.
What You'll Do
- Plan, schedule, coordinate, and complete game releases and content updates across various environments.
- Manage and maintain game configurations, including metadata, feature settings, stakes, and environment-specific parameters.
- Coordinate routine updates, patches, and hotfixes with minimal disruption to live environments.
- Coordinate the onboarding of new markets and operator integrations, ensuring operational readiness and smooth debut execution.
- Provide operational and technical support during onboarding and post-launch activities, resolving configuration and integration issues.
- Manage the scheduling, validation, and deployment of third-party and in-house content in line with release plans and market requirements.
- Monitor live operational processes and find opportunities to improve workflows, efficiency, and release quality.
- Collaborate closely with Development, QA, Product, and other relevant teams to ensure release readiness and alignment on priorities.
- Act as a key coordination point for operational requests, customer concern management, and cross-functional communication.
- Maintain proactive communication with external partners, operators, and internal collaborators to support successful launches and timely issue resolution.
- Work with Game Operations team members and engineers to coordinate tasks and support delivery against the operational roadmap.
What We're Looking For
- 2+ years of experience in game operations, content distribution, or release coordination.
- Experience collaborating with external partners, operators, or third-party vendors is an advantage.
- Familiarity with iGaming or digital content ecosystems is preferred.
- Strong organizational and time management skills to balance multiple priorities in a fast-paced environment.
- Excellent written and verbal communication skills in English.
- Ability to coordinate effectively across multiple teams and collaborators.
- High attention to detail and a proactive approach to addressing problems.
- Capability to work independently, take ownership, and deliver with high accuracy and accountability.
- Familiarity with release processes, build and release tools, Excel, and other operational systems is beneficial.
- Flexibility to support release windows and blocking issues when required.
Join us at Aristocrat and be part of a team that thrives on creativity, collaboration, and delivering outstanding gaming experiences to players worldwide. Together, we can achieve greatness!
This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.
Compensation Philosophy
We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.
Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.
Specific details about compensation and benefits for this position will be discussed during the recruitment process.
