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Milano, Lombardia, Italia
Onsite
Role Overview
The Business Analyst (BA) acts as the bridge between clients, Product Owners, and Development teams. The BA gathers, analyzes, and documents business and functional requirements to ensure that software solutions meet client needs, align with product capabilities, and comply with the company’s strategic goals.
CCNL Commercio
Range RAL : 35.000 - 39.000 euro + Ticket restaurant
This role requires accountability, autonomy, efficiency, and commitment to client success, customer care, and product quality. The Business Analyst ensures that all requirements are clearly defined, accurately communicated, and delivered within agreed deadlines to support scalable, high-quality trading software.
Summary of Key Responsibilities
Detailed Responsibilities
o Conduct requirement-gathering sessions through workshops, client interviews, and documentation reviews.
o Analyze business processes, trading workflows, and operational needs to identify functional and non-functional requirements.
o Validate feasibility and coherence of requirements with existing product architecture and strategic priorities.
o Ensure clarity, accuracy, and completeness in all requirement documentation.
o Translate business needs into structured documentation such as Business Requirement Documents (BRD) and Functional Specifications (FS).
o Collaborate with Developers, Quality Assurance Specialists, and Product Owners to ensure mutual understanding and traceability of requirements.
o Maintain version control and proper documentation storage for compliance and auditability.
o Promote consistency and quality in documentation standards across teams.
o Work closely with Product Owners, Product Development Managers, and Tech Leaders to align priorities and ensure efficient project execution.
o Act as liaison between clients, internal teams, and external partners, ensuring effective communication and expectation management.
o Collaborate with Quality Assurance Specialists to define test cases and verify functional coverage.
o Foster accountability, teamwork, and professionalism across all cross-departmental interactions.
o Provide regular updates and report activities to management.
o Ensure that requirements gathering and delivery directly support client success and customer satisfaction.
o Continuously collect feedback from clients and teams to refine processes and improve efficiency.
o Uphold confidentiality, compliance, and accuracy in all business interactions.
o Contribute to continuous learning, process improvement, and the evolution of scalable, client-focused trading products.
Profile & Qualifications
We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.
This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.
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