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Phoenix, Arizona, United States
Onsite
Property Location:
1780 W. Ranch Road - Phoenix, Arizona 85284Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement - Company-matched 401(k)
Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
Incentives - Quarterly bonuses (we succeed together!) based on hotel results
Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance
As experts in hotel operations creating memorable guest experiences, Drury Hotels Company’s General Managers support our vision, core values and goals by taking exceptional care of our team members who take exceptional care of our guests.
WHAT YOU WILL DO
Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Hotel Operations Leadership team, you will:
Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
Recruit, train, develop, and coach team members to excel in their career growth
Deliver on key business metrics of quality, service, profitability, and team
Assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations.
Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement
WHAT WE EXPECT OF YOU
Passion to serve others and exceed our guests’ expectations
Bachelor’s degree in hospitality, business, or related field preferred
Minimum of three-year supervisory experience with demonstrated leadership success. Hotel experience preferred