This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Global Director, GTM AI & Automation based in Canada .
This is a high-impact leadership opportunity to reshape how a global go-to-market organization operates through AI, automation, and modern GTM technology. The role will lead the evolution toward an AI-first operating model, redesigning workflows and embedding intelligent automation throughout the customer lifecycle. You will combine strategic leadership with hands-on building, creating AI agents and agent-assisted experiences that improve productivity, execution, and decision-making. Working across Sales, Marketing, Customer Success, Data, and IT, you will turn complex business challenges into scalable solutions. You will also lead a team of GTM operations specialists and establish governance standards that support responsible, reliable adoption. Success will be measured through tangible improvements in operational efficiency, scalability, data quality, and business performance.
Accountabilities:
- Lead the transformation toward an AI-first GTM operating model by redesigning workflows, standardizing processes, and embedding automation across the customer lifecycle.
- Design, build, and continuously improve AI agents and agentic GTM experiences that support sellers, managers, and customer-facing teams through intelligent task execution, workflow orchestration, conversational guidance, and autonomous or semi-autonomous processes.
- Own and prioritize the GTM systems, automation, and AI roadmap, translating business requirements into scalable solutions that connect data, workflows, technology, and intelligent automation.
- Lead cross-functional transformation initiatives focused on process optimization, AI adoption, workflow standardization, operational change, and measurable business outcomes.
- Establish governance and operating standards for GTM systems, data, workflows, AI usage, intake processes, approvals, change management, and data stewardship.
- Enable scalable deal operations and GTM launches by incorporating automation and intelligent guidance into approval, pricing, execution, and launch-readiness processes.
- Lead, coach, and develop a team of GTM operations specialists while fostering accountability, experimentation, continuous improvement, and effective delivery of AI-powered solutions.
- Manage prioritization and sprint-based execution using an iterative delivery model, ensuring initiatives remain aligned with business priorities and deliver measurable results.
- Partner with Sales, Marketing, Customer Success, Data, and IT leadership to drive alignment, adoption, and successful execution of cross-functional transformation programs.
- Improve data quality, operational reliability, and decision-making by strengthening data governance, enrichment, signal-driven workflows, and system standards.
- Identify opportunities for AI-enabled productivity improvements, including automated sales collateral, business case development, customer-facing content, rep enablement, next-best actions, guided selling, forecasting, and conversational copilots.
- Ensure new capabilities are effectively adopted through structured change management, stakeholder engagement, documentation, enablement, and continuous feedback.
Requirements:
- 7+ years of experience in GTM Operations, Revenue Operations, Automation, Systems, Strategy, or related disciplines within high-growth B2B environments, including experience leading operational or technical teams.
- Demonstrated success leading large-scale, cross-functional transformation initiatives that improve operational effectiveness, execution quality, productivity, and business performance.
- Strong systems-thinking and problem-solving abilities, with a demonstrated capacity to translate ambiguous business challenges into scalable operational and technical solutions.
- Hands-on experience designing and operationalizing AI-enabled or agentic GTM workflows across areas such as sales engagement, lead routing, prioritization, sequencing, next-best actions, guided selling, forecasting, AI-assisted execution, conversational copilots, or autonomous workflow orchestration.
- Experience building or supporting AI-powered productivity workflows, including automated content generation, business case creation, sales enablement, and customer-facing processes.
- Familiarity with modern automation, orchestration, and AI platforms such as Make, n8n, Zapier, Workato, Clay, Claude, Codex, Cortex, or comparable technologies.
- Strong knowledge of modern GTM technology ecosystems, including CRM, sales engagement, conversational intelligence, forecasting, enrichment, and workflow automation platforms.
- Understanding of data governance, enrichment, and signal-driven operating models, with experience improving data quality and operational reliability.
- Experience working in Agile or iterative delivery environments, managing prioritization, cross-functional execution, experimentation, and continuous improvement.
- Ability to operate comfortably at both strategic and executional levels, engaging executive leaders while also working hands-on with operational and technical teams.
- Strong change management, stakeholder management, communication, and influencing skills, with a demonstrated ability to drive adoption of new technologies and ways of working.
- A results-oriented mindset with strong organizational rigor, attention to data quality, documentation, scalable processes, and measurable business outcomes.
- Comfortable navigating ambiguity, moving quickly, testing new approaches, and continuously refining workflows and solutions.
- A systems-oriented approach to connecting data, people, workflows, automation, and AI into effective and scalable GTM experiences.
Benefits:
- Fully flexible remote work opportunity across eligible U.S. locations.
- Annual base salary range of $174,000–$262,000, depending on relevant capabilities, experience, qualifications, and work location.
- Potential eligibility for bonus, benefits, and other related incentives.
- Opportunity to lead a highly visible transformation centered on AI, automation, and the future of GTM operations.
- Collaborative environment with opportunities to work across Sales, Marketing, Customer Success, Data, IT, and executive leadership.
- Opportunity to lead and develop a specialized GTM operations team.
- Flexible working approach designed to support connection, collaboration, learning, and remote work.
- Inclusive workplace focused on diversity, equity, inclusion, and professional growth.
- Reasonable accommodations available for qualified applicants and employees with disabilities.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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