Global Engineering Operations Manager

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.

Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Global Engineering Operations Manager to our team.

Reporting to the Senior Global Engineering Director the Global Engineering Operations Manager is accountable for defining and driving engineering governance, KPIs, portfolio visibility, capacity planning frameworks, and standardized processes and tools. It enables data-driven decision-making, alignment across regions, and improved execution outcomes across all engineering functions.

What a typical day looks like:

• Defines and continuously improves how engineering operates across the organization
• Establishes standard operating rhythms, governance forums, and execution frameworks
• Owns the engineering KPI framework (e.g. on-time design delivery, change volume, cycle time, rework)
• Develops and maintains dashboards, scorecards, and reporting for leadership
• Defines and enforces engineering governance including stage gates, design reviews, and change control
• Drives structured, data-driven decision-making across engineering programmes
• Establishes and manages engineering portfolio visibility across all active programmes
• Defines and enables prioritization frameworks, providing structured insight to support leadership decision making.
• Provides executive-level insight and analysis to support portfolio trade-offs, prioritization, and strategic decision-making.
• Develops and implements capacity planning and resource management methodologies
• Provides visibility of demand vs capacity across engineering teams
• Owns engineering processes, standards, and best practices across the organisation
• Drives adoption of systems, tools, and digital workflows that improve efficiency and traceability
• Identifies systemic inefficiencies, bottlenecks, and areas for improvement
• Leads cross-functional initiatives to improve cycle time, reduce rework, and increase predictability
• Embeds Lean / continuous improvement methodologies into engineering ways of working
• Partners with Engineering, PMO, Operations, Manufacturing, Supply Chain, and Quality functions
• Drives alignment across teams to ensure effective execution and delivery outcomes.

The experience we’re looking to add to our team,

• Bachelor’s degree in engineering or related technical field
• 8–12+ years’ experience in engineering, engineering operations, or technical programme leadership.
• Demonstrated experience improving engineering processes, governance, or performance at scale.
• Experience working in complex, cross-functional environments including manufacturing and operations.
• Lean / Six Sigma certification preferred.

EC37

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement




Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job Posting Start Date 06-18-2026 Job Posting End Date 08-18-2026



Job Category

Operations

Is Sponsorship Available?

No

Crown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown, you must complete the application process first).