Zurich, Switzerland
Onsite
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.
The Global Network Management department is responsible for the management and strategy of Bank Julius Baer’s custodian and cash correspondent relationships. As a Global Network Manager, you will be responsible for managing this network of Agent Banks. We are a pivotal team that has touchpoints across the entire global organisation and a significant impact on the success of the firm. In this highly varied role, you will be responsible for the management of all aspects of these relationships and play a central role in ensuring best in class provision of post trade services to the bank, as well as further developing the networkGlobal responsibility for assigned custodian and cash correspondent relationships, which
includes:
• Active service management of Agent Bank relationships, conducting regular service meetings, service reviews, due diligences, the active monitoring, and management of service provision to Bank Julius Baer
• Negotiation and management of fees, ensuring understanding of costs, evolution, as well as idea generation and implementation to achieve cost optimisations
• Oversight of contracts, negotiation, and implementation of documentation necessary for these relationships
• Collaborate with stakeholders to identify and deliver on continued Front to Back process optimisation across the network
• Understanding of market and agent developments, trends, and opportunities to Bank Julius Baer and dissemination to stakeholders
• Maintain deep understanding of the custody rules and a strong ability to apply knowledges to support with internal advisory / consultancy to support business and client needs
Bank Julius Baer service delivery which includes:
• Develop deep custody and payments expertise to be able to provide guidance to client facing units on local account opening requirements, market custody rules and service issues
• Establish and maintain strong relationships with all key internal stakeholders associated with custody and cash correspondent service (ie. Operations, Trading, Global Custody, Private Banking Front Office, Compliance, etc)
• Respond promptly and effectively to any market specific queries and escalations from Business, Operations, or other colleagues
• Work in the team to support colleagues with markets and tasks as and when required
• Contribute to special projects and initiatives within Bank Julius Baer as required
• Undertake necessary steps with internal and external colleagues to remediate any identified issues to ensure market compliance
• Contribute to help shape a culture of openness, enthusiasm and curiosity within the team and the firm
• Relevant experience in a Network Management, Financial Institutions, Relationship Management or Client facing role in a banking environment preferred
• Demonstrated track record managing vendors and/or internal stakeholders, ideally related to custodian and cash correspondent preferred
• At least general knowledge of custody operations, market rules and cash operations, correspondent services
• Excellent interpersonal skills and able to build strong relationships with internal and external partners
• Strong organisational skills with the ability to manage competing priorities under pressure. Demonstratable can-do mindset and a structured working style
• Ability to identify root causes of issues and required remediation under pressure
• Proactive, self-motivated mindset and willingness to take on responsibility.
• Excellent analytical, decision making and problem-solving skills to effectively resolve and/or guide the resolution of service issues
• Willingness to understand the mechanics of processes and to continue to develop expertise
• Exceptional communication and interpersonal skills to manage external and internal relationships and represent Bank Julius Baer influencing to lead negotiations
• Strong team player, able to multi-task in a dynamic business environment
• Excellent data analysis and presentation skills are essential, an aptitude for technology will be an added advantage
• Good MS Word, Excel and PowerPoint skills essential, an aptitude for technology will be an added advantage
• Proficiency in German and English (written and spoken) essential, additional languages are a plus
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