Job Title: Modular Chiller Product Manager
Location: Shanghai
What you will do:
1. General Product Management
- Track revenue, costs, profitability and all other relevant Key Performance Indicators of product line
- Report market share by product line and identify trends, gaps and determine actions needed to grow share
- Prepare timely and accurate financial plans and forecasts for business planning. Identify major deviations between actual and plan and recommend corrective actions.
- Maintain tracking of our products and competitors’ products success within chiller product line globally (detailed by region) and identify opportunities and gaps.
2. Sales & Customer Interface
- Maintain product line specific content for sales support, sales training and customer collateral.
- Use voice of customer to determine and validate requirements for existing products as well as new product developments. Focus should be on how to collect feedback in a way that determines actual customer needs/problems and what benefits of future products would be of value (not just suggested solutions/designs).
3. Marketing
- For the chiller product line, develop core positioning and messaging for product lines consistent with overall JCI strategy.
- Work closely with the product portfolio managers to ensure a consistent marketing message is communicated (internal and external).
- Manage a full complement of global sales tools (energy analysis programs, system selection tools, etc.) needed by the channels to be better positioned to compete in the market.
- Support launch plans and ramp down plans for products in accordance with product development schedules and the strategic product roadmap for the product line.
- Support training program needs and materials in concert with marketing, regional support (sales and marketing), and learning and development teams.
4. Product & Strategy Roadmap
- Responsible to manage all products within the chiller Product Line globally – identifying and implementing actions related to competitive positioning opportunities, identifying product gaps, predicting competitive reactions and planning product development, product line effectiveness and profitability
- Maintain product roadmap for Product Line segment that is inclusive of all products within the chiller Product Line marketed or produced in all global regions.
- Deliver the products, features, options and sales tools required to feed strategic growth plans both global and regionally focused.
- Manage product line lifecycle including phase in/phase out schedules for various plants, product extensions or option additions and value engineering.
- Identify new business opportunities for chiller product line.
5. Business Planning & Competitive Analysis
- Capture market product requirements for new product developments that include the Global needs across all regional businesses.
- Assemble competitive benchmarking and position needed to complete requirements for product development projects and verify feasibility of concept product developments.
- Ensuring product developments meet customer promised expectations (performance, operation, reliability) and driving any required cross functional applications (engineering, service, sales, operations, supply chain)
- Manage or play a key role in leading the product development projects to meet critical dates and the requirements of the product development process.
What we look for (Required):
- Bachelor’s degree in engineering or technical field. MBA preferred.
- 7+ years’ experience in HVAC, product management or related field. Chiller system or chiller product management experience is strongly preferred.
- Demonstrable business management skills in a product management environment and must be technically savvy, possessing strong knowledge of field and business practices relating to chiller products.
- Experience in working in a global team environment and communicating effectively across multiple cultures.
- Proficiency in Microsoft suite applications (Word, Excel, Power BI and PowerPoint)
- Good communication and presentation skills
- Fluency in English is a requirement.
