Want to know if this job is worth applying to?
Kuala Lumpur, Malaysia
Onsite
Primary Objective
To drive consistent, high-quality delivery across a portfolio of strategic initiatives within the GTSV PMO by ensuring strong execution, visibility, and alignment.
This role is responsible for delivery assurance, governance adherence, and cross-functional coordination, acting as a central point to support execution across internal teams and key partners (e.g., GTS, QA, Legal, Ignite PMO).
The role may also directly manage select projects where required, in support of overall PMO delivery capacity.
Job Environment
The PMO Delivery Lead operates in a fast-paced, matrixed environment requiring strong coordination across business, technology, and external partners.
The role focuses on ensuring delivery consistency and transparency across multiple initiatives, with a strong emphasis on governance, dependency management, and stakeholder alignment.
Key Accountabilities
Delivery Oversight
Support execution across a portfolio of strategic initiatives
Monitor project health, risks, dependencies, and timelines; ensure issues are raised and addressed
Track progress against scope, schedule, and quality expectations
Governance & Standards
Drive consistent application of PMO methodologies, tools, and templates
Support governance processes including stage gates, risk reviews, and status reporting
Ensure readiness and compliance with PMO delivery frameworks
Dependency & Risk Management
Identify and track cross-project dependencies and risks
Facilitate alignment and coordination to resolve delivery constraints
Escalate and manage issues impacting timelines or outcomes
Stakeholder Coordination
Act as a central coordination point across business, IT, and partner teams
Ensure clear, timely communication of delivery status, risks, and decisions
Maintain alignment across stakeholders to support delivery outcomes
Project Delivery (As Required)
Take ownership of selected initiatives where dedicated project management capacity is limited
Manage end-to-end delivery for assigned projects, including planning, execution, risk management, and stakeholder coordination
Balance direct project delivery responsibilities alongside portfolio-level delivery oversight
Continuous Improvement
Identify recurring delivery challenges and recommend process improvements
Support the ongoing evolution of PMO delivery practices and frameworks
Position Challenges
Driving delivery consistency without formal authority over project teams
Managing dependencies across complex, cross-functional initiatives
Balancing governance requirements with delivery pace and agility
Ensuring visibility and alignment across a broad stakeholder landscape
Balancing portfolio oversight with occasional hands-on project delivery
Skills & Experience
Strong experience supporting delivery across complex, cross-functional initiatives
Solid understanding of project management methodologies (Agile, Waterfall, Hybrid).
Strong coordination, organization, and stakeholder engagement skills
Experience in risk tracking, dependency management, and delivery reporting
Ability to manage projects end-to-end when required
Ability to synthesize delivery data into clear, actionable insights
Proficiency with project management tools (e.g., Smartsheet, Jira, Confluence, MS Project)
Experience & Qualifications
Required
5+ years of experience in project or program delivery
Experience working in a PMO or structured delivery environment
Demonstrated experience supporting and/or managing large-scale, cross-functional initiatives
Bachelor’s degree in Business, Technology, or related field
PMP, PRINCE2, or equivalent certification preferred
#LI-APAC
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.