Go Car General Operative

Job Description

General Operative – GoCar

Join Our GoCar Team – Keeping Our Fleet Clean, Safe and Customer Ready

GoCar is looking for a motivated and reliable General Operative to support the day-to-day operation of our car-sharing fleet.

This is a hands-on operational role focused on ensuring GoCar vehicles are clean, safe, roadworthy and available for customers across our network. The successful candidate will work across GoCar bases and locations, carrying out vehicle cleaning, safety checks, basic maintenance activities, vehicle movements and other operational tasks.

As GoCar operates a large, geographically dispersed fleet, the role requires someone who can work independently, manage their daily workload effectively and respond to changing operational priorities.

Key Responsibilities

• Clean GoCar vehicles internally and externally to ensure they meet required cleanliness and presentation standards.
• Carry out routine vehicle safety and condition checks, including tyres, fluids, lights and general vehicle condition.
• Identify and report vehicle damage, defects, cleanliness issues or maintenance requirements.
• Support the vehicle maintenance and repair process to help minimise vehicle downtime and return vehicles to service as quickly as possible.
• Move and reposition vehicles between GoCar bases and operational locations where required.
• Attend vehicles and bases requiring operational intervention, including cleaning, maintenance checks, vehicle condition issues and other fleet-related requirements.
• Ensure vehicles are safe, road-legal and customer ready before returning them to service.
• Complete required vehicle checks, job records and operational documentation accurately.
• Use company systems and operational tools to receive, update and complete assigned jobs.
• Follow planned cleaning routes and daily work schedules while adapting to changing fleet priorities and vehicle availability.
• Maintain a high level of security and care for GoCar vehicles, equipment and company assets.
• Escalate recurring vehicle, base or operational issues to management where appropriate.
• Support the wider GoCar team with fleet movements, vehicle recovery, base checks and other operational requirements.
• Follow all company Health & Safety, environmental and safe-driving procedures.
• Complete additional operational duties in line with business requirements.

What We’re Looking For

• A practical, hands-on approach to work.
• Strong attention to detail, particularly around vehicle cleanliness, safety and condition.
• Ability to organise and prioritise daily workloads.
• Ability to work independently across multiple GoCar locations.
• A proactive approach to identifying and resolving operational issues.
• Good communication and interpersonal skills.
• Comfortable using mobile applications and basic IT systems to receive and complete jobs.
• Ability to follow standard processes, checklists and safety procedures.
• Flexibility to respond to changing fleet and operational requirements.
• A strong commitment to customer experience and maintaining GoCar fleet standards.

Ideal Experience

Previous experience in fleet operations, vehicle cleaning, valeting, car rental, car sharing, logistics, delivery or a similar operational environment would be an advantage but is not essential.

Basic mechanical knowledge, such as checking tyres, oil, fluids and general vehicle condition, would also be beneficial.

Training will be provided on GoCar processes, systems and fleet standards.

Skills & Competencies

• Full clean driving licence.
• Strong organisational and time-management skills.
• Good written and verbal communication.
• Ability to work on own initiative.
• Good attention to detail.
• Basic IT and mobile application skills.
• Team player with a flexible approach.
• Strong awareness of vehicle and workplace safety.
• Basic mechanical knowledge is an advantage.
• Customer-focused approach to vehicle presentation and availability.

Working Requirements

The role requires flexibility to work across the GoCar network and travel between different vehicle bases and locations.

The successful candidate will work an agreed roster of 5 days over 7, Monday to Sunday, which may include evening and weekend work.

As GoCar is a car-sharing service with vehicles operating throughout the day, workload and priorities can change depending on customer bookings, vehicle movements, fleet availability and operational requirements.

Why Join GoCar?

This is an opportunity to play an important role in the day-to-day operation of Ireland's car-sharing fleet.

The General Operative directly supports the customer experience by ensuring vehicles are clean, safe, available and ready when customers need them.

You will work across a varied fleet and network, gaining practical experience in vehicle operations, fleet maintenance, car sharing and mobility while contributing directly to GoCar's operational standards and continued growth.

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.  “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com