ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace. 

Further information at ZEISS India.

• As a JuniorSAP S/4HANA Service Consultant, you will support service-related business processes and solution activities in SAP S/4HANA, including areas such as Inhouse Repair, Returns Management, CRM Integration, logistics, billing, and related service processes.

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• This role is suitable for fresh graduates or candidates with 1 to 2 years of experience who are eager to build their career in SAP S/4HANA Service to Customer (S2C) processes. You will work with experienced consultants and business teams to support SAP S/4HANA implementation, rollout, testing, documentation, and continuous improvement activities.

Primary Duties and Responsibilities:

• Support the global migration program from SAP ECC to SAP S/4HANA by assisting in process analysis, customizing, testing and documentation.

• Assist senior consultants in understanding service business processes such as inhouse repair, returns management, service execution, CRM integration, logistics, billing, and controlling.

• Work with business users and IT teams to collect, document, and clarify business requirements for SAP S/4HANA service processes.

• Support configuration, customization and solution validation activities under the guidance of experienced SAP consultants.

• Participate in unit testing, integration testing, user acceptance testing, defect tracking, and preparation of training or support materials.

• Collaborate with internal teams, external consultants, and cross-functional stakeholders to learn, support, and improve SAP S/4HANA service solutions.

Experience and Education Requirements:

• Bachelor’s degree in engineering, Computer Science, Information Technology, Business Administration, or a related discipline.

• Though there is no programming or coding needed in this job but understanding of SDLC, basic programming and modern technology will be an added advantage to understand the integration topics.

• You speak /write and communicate English properly.

• Strong analytical thinking, problem-solving ability, teamwork mindset, consulting orientation, and good communication skills with good story telling.

• A good learning attitude and quick learner.

• Quick adaptation to new things.

• Fresh graduates or candidates with 1 to 2 years of experience in SAP, SAP S/4HANA, ERP support, business process analysis, testing, or implementation projects are preferred.

• Basic understanding of SAP S/4HANA, SAP ERP concepts, or service-related processes such as service execution, inhouse repair, returns management, sales, logistics, or billing.

• Exposure to SAP configuration, testing, documentation, end-user support, or implementation activities will be an advantage.

• Willingness to learn SAP customizing, SAP Fiori applications, S/4HANA business processes, and integration concepts.

• Knowledge of related areas such as logistics execution, sales and distribution, controlling, procurement, CRM, or Salesforce is a plus.

Your ZEISS Recruiting Team: